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Franchise Business Coach West Coast

Perspire Sauna Studio

Franchise Business Coach West Coast

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Wellness resources

    Perspire Sauna Studio – California

    Perspire Sauna Studio is now hiring for a

    BUSINESS TRAINING COACH/CONSULTANT TO WORK WITH OUR FRANCHISEES and CORPORATE STUDIOS

    Summary/Objective

    The Franchise Business Coach will provide customized business direction as well as coaching and training in order to assist Perspire Sauna Studio franchise owners in maximizing profitability. The Franchise Business Coach will communicate the performance level of the locations, assist in membership sales growth, conversion and retention. The position will implement business growth by insight into staffing, member/guest relations, infrared sauna membership conversions from first time visits.

    The primary responsibility of this role is to provide our franchise owners with operational and marketing support that will have a direct impact on the profitability of their business. The position will work with franchisees to build sales, improve operations, increase memberships and conversions and implement brand initiatives. The Franchise Business Coach is responsible for enforcing brand standards at all times.

    Essential Functions/Responsibilities of the Job

    Support brand excellence by leading, coaching and training franchisees in all aspects of business

    Protect the integrity of the brand by teaching and measuring performance in areas including but not limited to the member experience, guest service, cleanliness, and profitability

    Commit to brand success by being a strong business coach in all areas of membership sales, guest to member conversion, profitability, and brand standards

    Monitor and ensure accountability for all aspects of studio operations

    Enforce brand compliance in all standard operating procedures

    Communicate, train, and encourage sales building activities

    Remain actively involved in any location that is inconsistent with the company vision and expectations

    Meet or exceed company sales and profit expectations at the studio level while maintaining standards in all areas

    Meet or exceed monthly Key Performance Indicator (KPI) metrics (first time guest to members)

    Drive profitability at unit levels through direct management of strategic initiatives

    Utilize and respond to Home Office support team and resources to drive results throughout the day

    Interpret sales and P&L data to develop monthly/weekly/daily/per shift plans with the Owner-Operator to achieve sales and membership goals

    Provide operational and safety guidance and education during studio visits

    Document adherence to Company compliance standards, improvements made, areas of opportunity, and direction on how to improve, if needed during coaching sessions

    Review franchisees portfolios and have regularly scheduled business reviews to see growth potential and areas of opportunity

    Coach and counsel franchisees to reach individual studio goals

    Build Territory Relations by visiting all assigned studios at least quarterly depending on a performance level, communicating with franchisees via voicemail, e-mail, territory meetings, live webinars, individual franchise meetings and written communications.

    Gains respect from franchisees to be recognized as an asset to the business and leader in the field

    Provide direction and proficiency to franchisees and staff with regard to New Studio Opening & Training Hours

    Requirements, Education, Skills and Experience

    Bachelor’s Degree in Business, Communications, Business Analysis or related field preferred

    Similar role with a membership based franchise model preferred (3+ years)

    Previous experience in gym, spa or massage franchise operations preferred (3+ years)

    Excellent guest service skills

    Strong communication skills, insight, tact and diplomacy

    Ability to lead and motivate teams and influence people

    Self-motivation and ambition

    Enthusiasm and the ability to learn quickly

    Good organizational skills

    Advanced computer skills, input information

    Good time management skills

    Energy and stamina, as well as resilience

    Ability to work in a fast-paced, rapidly changing environment

    Ability to work under time constraints and deadlines

    Results-driven approach to work

    Decision-making and problem-solving skills

    Must provide proof of eligibility to work in the United States

    Work Environment

    While performing the duties of this job, the team member will be required to travel a minimum of 50% of the time to visit with the franchisee studios to provide coaching and New Studio openings. Team members may work late evenings and weekends when assisting in New Studio Openings. It is important to be willing to work until the job is completed, whatever time that may be.

    Compensation Plan

    Based on working a minimum of 40 hours per week, working toward objectives, with tasks completed and executed on a daily, weekly, and monthly basis according to the needs of the business.

    $65,000 - $80,000 base salary per year

    $900 annually, paid out per pay period for cell phone budget

    IRecover Membership (8 session/month) to Perspire Sauna Studio

    Health Benefits Medical, Vision, Dental (80% employer contribution)

    Flex paid vacation annually, not accrued nor redeemable for cash.

    Schedule:

    Monday to Friday (Full Time)

    Supplemental pay types:

    Bonus opportunities

    Ability to commute/relocate:

    Costa Mesa

    Education:

    Bachelor's (Preferred)

    Experience:

    Franchise: 2 years (Required)

    Analysis skills: 1 year (Preferred)

    Language:

    English (Required)

    Work Location:

    In person/In office

    Application Question(s):

    Do you have experience working with franchisees and a clear understanding of membership-based models similar to Orange Theory, Massage Envy, and similar brands?

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.