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Area Manager

Perspire Sauna Studio of Omaha

Area Manager

Omaha, NE
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Salary + Commission

    Paid Time Off (PTO)

    Free IR Sauna Membership

    Paid Training

    Company Overview

    Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

    Job Summary The Area Manager sets the tone in the studios and sees excellence as the only acceptable result of the team’s efforts. They direct, motivate, inspire, and influence the studio teams with functional leadership toward studio goals. The Area Manager will be responsible for ensuring that our guests have an enjoyable and consistent experience during every visit through effective operations management and Perspire Sauna Studio team oversight. The Area Manager must always be highly motivated, and positive, and provide ongoing leadership to all with a passion for delivering superior service. This position will oversee two locations with the potential to oversee three locations in the future.

    Responsibilities

    Maintaining an engaged, productive team through strong leadership, demonstrating initiative, and leading by example

    Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work

    Attracting, hiring, and retaining a diverse team of top talent

    Training, coaching, and developing team members

    Scheduling team members to maximize productivity and workload

    Leading the team with strong Membership Sales. This is measured with conversion percentage and sales performance charts

    Developing a high-energy, fun, and engaged membership culture at the studio through contests, promotions, events, and recognition

    Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs, and resources

    Manage any necessary disciplinary actions involving underperforming studio employees

    Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service

    Resolving any guest complaints or membership issues with the highest level of customer service

    Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests

    Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy

    Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!

    Performing weekly and monthly inventory purchasing and processing functions

    Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

    Assisting with social media marketing and local B2B opportunities

    Communicate with and report to Owner(s) daily

    Other duties as assigned

    Qualifications

    Team player with strong leadership and supervisory skills, to effectively work and guide staff to operate at peak efficiency and manage diverse personalities

    Results-driven and motivated to meet or exceed sales targets

    Ability to lead and influence others to achieve goals

    Analytical and decision-making skills, using critical thinking and good judgment

    Ability and willingness to roll up your sleeves, tackle problems, and always find a solution

    Poise, tact, and diplomacy when interacting with dissatisfied guests

    Passionate about health and wellness

    Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

    Consistently show a positive attitude & take responsibility for your own actions

    Strong collaboration, organizational, and prioritization skills

    The ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays

    Championing and modeling Perspire’s mission, vision, and values

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.