Assistant Studio Manager
The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.
Assistant Studio Managers assist the Studio Managers with the four main studio responsibilities:
Team Management
Member Management
Inventory Management
Facility Management
The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.
Seeking 30-40 hours a week. Must have general availability, including weekends
Studio Hours: M-F 7am-8pm, Sat & Sun 8am-6pm
Preferred Experience:
Sales - 1-3 years, Customer Service - 2-4 years , Supervisory - 2-3 years.
Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.
Compensation:
Competitive Hourly Rate/Salary
Commission/ Bonus Structure
Free IR Sauna Membership
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.
Primary Responsibilities
Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
Assisting in the training, coaching and development of team members
Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
Acting as a liaison between the Studio Manager and team members
Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence
Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service
Resolving any guest complaints or membership issues with the highest level of customer service
Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests
Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
Ensuring that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
Performing weekly and monthly inventory purchasing and processing functions
Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
Traits for Success in This Role
Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
Results driven and motivated to meet or exceed sales targets
Ability to lead and influence others to achieve goals
Superior customer service skills to mediate all situations with a calm, helpful demeanor
No-job-is-too-small attitude
Passionate about health and wellness
Consistently show a positive attitude & take responsibility for own actions
Strong collaboration, organizational and prioritization skills
Flexible and available to work varied shifts, including evenings and weekends
About Us
Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!
Infrared Saunas are proven to:
Increase clarity of the skin {acne, psoriasis, eczema}
Reduce stress and promote relaxation
Detox at the cellular level
Burn calories {increased heart rate allows for caloric burn}
Ease muscle tension, joint aches, and pains
Lower Blood Pressure
Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.
Our Core Values: R.I.S.E.
Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships
Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them
Service: When our guests visit a Perspire sauna studio they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation
Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.
You can read more about our SUMMERLIN studio here: HTTP://www.perspiresaunastudio.com/nv/summerlin
In order to apply for the Assistant Studio Manager position, please respond with a resume detailing your experience and what you are looking for in a position with Perspire!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.