Benefits:

Company parties

Free uniforms

Opportunity for advancement

Training & development

We are seeking a reliable, motivated and positive individual to join our daycare and boarding facility. This position is for a Pet Daycare & Boarding Shift Leader to oversee the daily operations at our animal care facility. This leadership role involves supervising staff, ensuring the safety and well-being of pets, and delivering exceptional customer service. Experience in handling dogs is a plus & veterinary assistance, or pet grooming is highly valued to ensure high standards of care and service but is not a requirement.

Responsibilities

Supervise and coordinate daily activities of pet daycare and boarding staff to ensure smooth operations.

Oversee pet interactions, ensuring proper animal handling, restraint, and safety protocols are followed at all times.

Assist with pet feeding, administering medications if necessary, and monitoring pets’ health and behavior during their stay.

Provide exceptional customer service by addressing client inquiries, updating pet records, and ensuring client satisfaction. Ability to handle customer inquires and concerns with professionalism and empathy

Must have a desire to work with dogs on a daily basis. Must love dogs.

Maintain cleanliness and organization of the facility, including kennels, play areas, and grooming stations.

Respond promptly to emergencies or behavioral issues involving animals or clients’ pet requirements.

Proven experience in pet care roles such as dog handling, kennel work or pet sitting.

Strong animal handling skills of pets of all sizes and breeds

Previous experience working in a dog daycare in a leadership or supervisory role is a plus.

Excellent customer service skills with the ability to communicate effectively with clients and team members.

Comfortable with Point of Sale software and Social Media interaction.

Leadership qualities with the ability to supervise a team of K9 Attendants and managing shifts in a pet care environment.

Ability to work flexible hours including weekends and holidays. This position offers an opportunity to work in a dynamic environment dedicated to animal welfare while leading a passionate team committed to providing top-quality pet care services.