Job Description
Pet Medical Center of Westerville is a family owned AAHA accredited hospital who is seeking an exceptional individual to join our client care team. This is an IMMEDIATE OPENING and candidate MUST BE ABLE TO START TWO WEEKS OR LESS FROM THE DATE OF HIRING.
This part of the business deals far more with the clients than with the pets, therefore, experience working with people and building relationships and attention to detail are the most important traits. You will work up charts for appointments and surgeries, check in pet patients, update records and owner information, schedule appointments and surgeries, process payments, encourage retail sales of food and other items available in our clinic.
DUTIES AND RESPONSIBILITIES:
Check in animal patients
Gather and certify pet and owner information
Maintain records
Answer telephone calls, take messages, schedule appointments and surgeries
Invoice and process payments and balances at the end of the day
Encourage retail sales
Educate Clients on the services we offer
Perform other administrative tasks as needed
REQUIREMENTS
Must be personable and is able to build relationships with current clients and potential new clients
Previous experiencing working with cats and dogs is a plus
Computer Knowledge
Must love both pets and people
Enjoys working in a small business environment
Professional, flexible, punctual and reliable
Be detailed oriented
Works well under pressure and with a variety of personalities
Flexible with Schedule
EDUCATION
High School Diploma or equivalent
Customer Service Skills
Basic math skills and computer literacy
Comfortable working with pets
This position is part-time 20-25 hours/week
Schedule will be Tuesday 9am-6:30pm, Thursday and Friday may vary 9am-3pm or 3pm-6:30pm
Must be available 9am – 1:30pm Every other Saturday
No Holidays or Sundays
Live Locally: 30 minutes or less driving time
No phone calls please.
We drug test and conduct background and reference checks on all job offers.
Company Description
Pet Medical Center has been in business since 1978 Small Animal Hospital Family Owned American Animal Hospital Accredited (AAHA)