Benefits:

401(k) matching

Bonus based on performance

Employee discounts

About the Role

As a Pet Sales Associate, you're the heartbeat of our front-of-house experience. Half of your day is spent helping customers find the right food, treats, and products for their pets — making thoughtful recommendations and driving sales. The other half, you're the first face grooming clients see: checking pets in and out, managing the grooming schedule, and making sure every visit feels smooth and welcoming.

What You'll Do

Greet customers and grooming clients warmly and by name whenever possible

Guide shoppers through our product selection with genuine knowledge and a consultative approach — no hard sell, just good advice

Meet monthly sales goals for food, supplements, and accessories

Check pets in and out for grooming appointments, confirm booking details, and communicate with the grooming team

Handle scheduling changes, waitlists, and client follow-ups for grooming

Maintain a clean, organized, and well-stocked sales floor

Process transactions accurately using our POS system

Answer phone inquiries with care and efficiency

What We're Looking For

A genuine love for animals (non-negotiable)

Comfortable in a fast-paced, dual-role environment — you'll be selling one moment and soothing a nervous dog owner the next

Strong communication skills and a natural ability to connect with people

Prior retail, sales, or customer service experience preferred; pet industry experience a plus

Reliable, punctual, and a team player