Pet Salon Sales and Operations Manager

Splash and Dash Groomerie & Boutique Omaha

Pet Salon Sales and Operations Manager

Omaha, NE
Full Time
Paid
  • Responsibilities

    At Splash and Dash Groomerie & Boutique, we don’t just bathe dogs — we build relationships, grow memberships, and create an environment where pets are safe, teams are motivated, and results matter.

    We’re looking for a hands-on, sales-driven leader who wants to run the shop like it’s their own — someone who thrives in a fast-paced environment and gets excited about goals, growth, and winning as a team.

    Benefits:

    Set schedule with two consecutive days off (Sunday and Monday)

    Hourly base pay + Uncapped commission + Tips

    Performance bonuses tied to store growth

    Leadership support and corporate coaching

    Growth opportunities within a growing brand

    What You’ll Do

    Open/close the shop and oversee daily operations (Check- Ins and Check Outs)

    Drive Membership and Package sales to hit performance goals

    Strategize daily to maximize revenue and fill schedules

    Lead community partnerships and local events

    Manage inventory, scheduling, and employee time clock corrections

    Run team meetings and coach performance

    Hold team members accountable to safety, quality, and brand standards

    Handle escalated customer concerns professionally

    What We’re Looking For:

    2+ years leadership experience (retail, service, pet industry)

    Strong sales mindset and comfort with KPIs

    Excellent Customer Service

    Confident decision-maker who can coach and hold accountability

    Organized, tech-savvy, and fast-paced

    Passion for pets and commitment to safety standards

    Strong communication skills

    If you’re ready to lead from the front, build a strong team culture, and be rewarded for the growth you create — we want to meet you.