Pet Wellness Sales Specialist | Pet Nutrition & Retail Sales At Animology, we do more than sell pet products—we help pets live healthier, happier lives. Voted South Sound's #1 Pet Store and #1 Grooming Salon in 2025, we're looking for an outgoing, motivated, animal-loving team member who is passionate about pet health, nutrition, customer service, and continuous learning. This is a sales-focused role where you'll build relationships with pet parents, educate customers, recommend products and solutions, and become a trusted resource for our community. The ideal candidate is naturally curious, self-motivated, and excited to grow their knowledge of pet nutrition, wellness, supplements, enrichment, grooming products, and pet care. They enjoy talking with people, working toward goals, and turning product knowledge into exceptional customer experiences. At Animology, we invest heavily in training through nutrition courses, vendor certifications, product education, and hands-on coaching. We're looking for someone who takes advantage of these opportunities and is committed to continuous growth. Our team also plays an active role in our social media presence. Candidates should be comfortable appearing in videos, participating in content creation, sharing pet care knowledge, and helping showcase the culture and personality that make Animology unique. This is a hands-on position that combines sales, customer service, merchandising, inventory management, store presentation, and daily operations. Success in this role is measured by customer service, product knowledge, operational excellence, social media participation, and the ability to meet and exceed sales goals. If you're passionate about pets, love learning, enjoy connecting with people, and are motivated to achieve results, we'd love to meet you. Responsibilities: • Create a welcoming, educational, and positive experience for every customer who visits Animology • Build relationships with pet parents and recommend products, services, and solutions tailored to their pets' needs • Drive sales through product knowledge, customer education, and solution-based selling • Continuously learn about pet nutrition, wellness, supplements, treats, enrichment, and grooming products • Meet and exceed individual and team sales goals • Participate in ongoing training, certifications, and educational opportunities • Accurately process transactions, returns, exchanges, and loyalty accounts • Professionally resolve customer questions and concerns • Receive, check in, stock, rotate, and organize incoming inventory • Monitor inventory levels and communicate replenishment needs • Build, maintain, and refresh promotional, seasonal, and vendor displays • Maintain accurate pricing, signage, merchandising, and shelf presentation standards • Assist with merchandising projects, department resets, and product launches • Keep the sales floor, warehouse, self-wash, and customer areas clean, organized, and visually appealing • Assist customers with carrying merchandise and loading large or heavy items • Support opening and closing procedures, including register balancing and store security • Participate in social media content creation, including photos, videos, educational content, product features, and store promotions • Collaborate with retail, grooming, self-wash, and leadership teams to create an exceptional customer experience • Contribute to a positive, professional, and team-oriented workplace culture • Identify opportunities to improve sales, customer experience, and store presentation • Maintain reliable attendance and work a schedule that includes evenings and weekends, as required Qualifications: Preferred • Previous proven retail sales, customer service, consultative sales, or commission-based sales experience • Experience in pet retail, veterinary medicine, grooming, training, rescue, boarding, daycare, or other animal-related industries • Knowledge of pet nutrition, raw feeding, supplements, and wellness products • Experience meeting or exceeding sales goals, performance metrics, or customer retention objectives • Experience receiving inventory, merchandising products, building displays, or maintaining retail presentation standards • Experience creating content for social media, including photos, videos, reels, and educational posts • Demonstrated ability to learn technical information and confidently educate customers • A genuine interest in becoming a trusted pet wellness advisor and industry expert Required • Strong sales aptitude with the ability to confidently recommend products and solutions based on customer needs • Excellent communication, listening, and relationship-building skills • Ability to educate customers on pet food, treats, supplements, enrichment, grooming products, and wellness solutions • Self-motivated with a strong desire to learn, grow, and continuously improve • Comfortable working toward individual and team sales goals • Ability to build trust with customers through education rather than high-pressure sales tactics • Comfortable using point-of-sale systems, processing transactions, handling cash, and accurately operating a register • Ability to manage multiple priorities while maintaining a positive customer experience • Strong attention to detail and follow-through • Ability to work independently while contributing to a team environment • Comfortable using computers, tablets, mobile apps, and learning new technology • Ability to lift and carry up to 45 pounds repeatedly throughout the day • Ability to stand, walk, bend, and remain physically active for extended periods • Availability to work evenings, weekends, and holidays as needed • Weekend availability is required and considered an essential function of this position • Passion for pets, pet health, nutrition, and helping pet owners make informed decisions What Makes Someone Successful at Animology? • Naturally curious and excited to learn • Enjoys building relationships and helping people solve problems • Takes initiative and stays productive without constant supervision • Comfortable being on camera and representing the company on social media • Thrives in a fast-paced environment while maintaining attention to detail • Takes pride in both sales performance and operational excellence • Genuinely enjoys improving the lives of pets and the people who love them Compensation: $19 - $24 hourly

• Create a welcoming, educational, and positive experience for every customer who visits Animology • Build relationships with pet parents and recommend products, services, and solutions tailored to their pets' needs • Drive sales through product knowledge, customer education, and solution-based selling • Continuously learn about pet nutrition, wellness, supplements, treats, enrichment, and grooming products • Meet and exceed individual and team sales goals • Participate in ongoing training, certifications, and educational opportunities • Accurately process transactions, returns, exchanges, and loyalty accounts • Professionally resolve customer questions and concerns • Receive, check in, stock, rotate, and organize incoming inventory • Monitor inventory levels and communicate replenishment needs • Build, maintain, and refresh promotional, seasonal, and vendor displays • Maintain accurate pricing, signage, merchandising, and shelf presentation standards • Assist with merchandising projects, department resets, and product launches • Keep the sales floor, warehouse, self-wash, and customer areas clean, organized, and visually appealing • Assist customers with carrying merchandise and loading large or heavy items • Support opening and closing procedures, including register balancing and store security • Participate in social media content creation, including photos, videos, educational content, product features, and store promotions • Collaborate with retail, grooming, self-wash, and leadership teams to create an exceptional customer experience • Contribute to a positive, professional, and team-oriented workplace culture • Identify opportunities to improve sales, customer experience, and store presentation • Maintain reliable attendance and work a schedule that includes evenings and weekends, as required