Job Description

WHAT WE OFFER:

·         On the job training for the equipment we stock and sell

·         Industry competitive hourly wage with paid vacation and holidays

·         Health ,dental and vison plans

·         401K retirement plan with company matching as well as a profit sharing plan

·         Ability to advance within the company with locations in three different states

·         Office hours are Monday – Friday 7am – 4pm

WHO WE ARE LOOKING FOR:

Our Customer Service team members develop ongoing successful business relationships with customers and vendors while maintaining a professional image of the company. Enthusiasm, creativity and a positive attitude are critical for this role.

To be successful you must have the following personality traits and work skills:

·         A team player

·         Detailed oriented and excellent problem solver

·         Can multi-task and juggle many simultaneous priorities

·         Ability to work independently

·         Maintain a positive and professional demeanor at all times

·         Strong attention to details

·         Maintain an organized and neat work area

·         Suggest , discuss and submit ideas for improvement in our customer service

·         Skilled in Microsoft  Office software and Google

·         Able to handle customer complaints, provide appropriate solutions and follow up to ensure resolution

·         Customer oriented with the ability to adapt and respond to different situations and personalities.

RESPONSIBILITIES:

·         Sales quotes, will-call, counter orders, phone sales and invoicing

·         Pull and state orders in warehouse as well as return product to stock as needed

·         Keep open orders updated with accurate schedules and notes

·         Respond to customer inquiries in a clear, concise and comprehensive manner

·         Process customer return, cores, warranties  and credits in a timely manner

·         Participate in various vendor/product training meetings and classes as required

·         Assist when requested with shipping and receiving

·         Daily local delivery with other team members driving company pick-up truck (Clean DMV)

·         Ability to lift 50 pounds

Company Description

About US: We are a dynamic industry leader specializing in the sale of petroleum related equipment to major oil companies, gas stations, airports, hospitals, and data centers. We are a family owned company that has been in business for twenty seven years with locations in California, Nevada and Arizona. We are committed to providing our employees with opportunities for growth and development, a great work environment and wage and benefits package.