Pettito has been committed to creating a safe, educational and welcoming environment to clients looking to grow their family with a puppy. Working at Pettito means the opportunity to help clients find a pet that is the right fit for them through great client connections, engagement and a strong drive to solve any questions they might have. Pettito takes pride in being the only pet shop in Dallas, Texas that does not resort to ‘puppy mills’ to source our pups. At our core, our purpose is in who we are, who we do business with and how we work. YOUR ROLE A Retail Sales Consultant focuses on delivering a great client experience and caring environment for our puppies. Pettito Sales Consultants engage everyone they interact with using their strong communication skills and owns the end-to-end process from the first interaction to a successful purchase. Successfully executing the role of Retail Sales Consultant can provide you with the:
Extensive knowledge and education in puppy breeds and care.
Knowledge of providing the best client experience by supporting a great customer service culture across the shop.
Knowledge of industry trends.
Skills to accomplish a task with a team of 3-10 people at any given time.
This role includes the following responsibilities:
Foster a great experience by authentically greeting and directing all clients.
Observe to quickly understand when a client needs assistance or wants to interact. Utilize verbal clues and body language to tailor your approach.
Be knowledgeable about the tools, products and services available in the total store to solve issues for the client and improve their experience.
Be familiar and ready to present client with all promotions and sales.
Achieve agreed upon sales targets and outcomes within schedule.
Conduct price and feature comparisons to facilitate end-to-end sale process.
Ensure regular and promotional signing is set accurately.
Educate, promote and sell Pettito’s pet care subscriptions.
Ensure puppy spaces are up to standard (Clean, Sanitized, Brand and Functional).
Coordinate with other Retail Sales Representatives team to provide excellent customer service.
Provide all customer feedback gathered to the Store Manager.
Operate with a ‘puppy first’ mentality to provide the best care to safeguard their well-being and comfort.
All other duties based on business needs.
WHAT PETTITO IS LOOKING FOR
Here are a few skills you should have for this role:
Proven record of meeting and exceeding sales goals
5 years in a professional working environment
3 years in a sales-driven environment
Work independently and with a team
Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Proven record of meeting and exceeding sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Requirements we expect from you:
High School Diploma or GED
Flexibility to work various shifts (Mornings, evenings, weekends, and holidays)
Climb up and down ladders
Handle care items and store merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds
Job Types: Full-time, Part-time
Salary: $16.00 per hour
Benefits:
Employee discount
Flexible schedule
Shift:
10 hour shift
12 hour shift
8 hour shift
Weekly day range:
Monday to Friday
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Retail sales: 2 years (Required)
Work Location: One location
Compensation: $16.00 per hour