Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Pharmacy Clerk to join our team! As our Pharmacy Clerk, you will be the first point of contact for patients seeking specialized medications. Responsibilities include collecting prescriptions from customers and inputting all important information into the system as well as accepting payment for prescriptions and small purchases. You will also be answering the phone, fielding basic questions and referring customers to the pharmacist as needed, taking inventory and putting it away, and assisting the pharmacist in other duties, as needed. The ideal candidate is comfortable working in a fast-paced environment, has strong customer service skills, and can uphold the highest level of confidentiality. This role is perfect for someone who excels in a fast-paced environment, loves helping people, and values a consistent, Monday–Friday schedule with no weekends or holidays.

Responsibilities

Front-End Customer Service: Greet walk-in patients, manage the point-of-sale (POS) system, and provide a compassionate, professional experience.

Phone Management: Answer incoming calls, route inquiries to the appropriate staff, and take messages or refill requests accurately.

Shipping & Logistics: Carefully package compounded medications for mail delivery and coordinate with shipping carriers to ensure timely arrival to patients.

Order Triage: Organize incoming prescriptions and ensure the lab team is alerted to urgent patient needs.

Pharmacy Maintenance: Keep the front counter and waiting area clean, organized, and stocked with necessary supplies.

Qualifications

Customer-First Mindset: Ability to handle patient inquiries with empathy and patience.

Dynamic Task Management: Proven ability to "shift gears" quickly between administrative duties, billing, and shipping as patient needs change throughout the day.

Tech Savvy: Ability to learn pharmacy software and manage shipping platforms.

Communication Skills: Strong verbal and written communication for phone and email correspondence.

Detail Oriented: High level of accuracy when handling sensitive medical packages and billing info.

Unlike retail chain pharmacies, we specialize in custom-made medications. Our environment is professional yet personal, offering a steady schedule that respects your time outside of work. We are not open weekends or major holidays.