Are you a customer service rockstar with a knack for retail? Ready to join a pharmacy that's changing the game? FarmaKeio Albuquerque is on the hunt for experienced Retail and Customer Service Specialists to be the friendly, helpful face of our advanced 503A retail compounding hub. If you've got a proven track record in retail, drug stores, or even fast-paced gas stations, and love making a real difference for customers, this is your chance! Fluency in Spanish is a huge plus as you'll be helping us connect with an even wider range of patients, both locally and across 48 states. At FarmaKeio Albuquerque, we blend cutting-edge technology with an absolute dedication to quality and compliance, all while meeting strict USP 800 standards. You'll be vital to our daily operations, from helping patients with custom compounds to guiding them through innovative over-the-counter wellness solutions. We specialize in swift, temperature-sensitive deliveries—often within 24 hours—making a tangible difference when it matters most. Come join a team of seasoned pharmacists and technicians in an environment that thrives on continuous learning, innovation, and improvement. Your dedication to excellence and strong customer focus are not just valued; they're essential to shaping the future of pharmacy. Working Conditions: • Full-time position with a standard Monday–Friday schedule, 9 am-5 pm (no weekends). • Work performed in a retail pharmacy setting with frequent standing, walking, and interaction with customers and staff. • Must adhere to all safety protocols and USP <800> guidelines when applicable. Responsibilities: • Provide exceptional customer service , greeting and assisting patients with their needs in a friendly and efficient manner. • Operate point-of-sale (POS) systems for sales transactions, handling cash, credit, and insurance payments accurately. • Maintain a clean, organized, and inviting retail environment , ensuring product displays are attractive, well-stocked, and aligned with brand guidelines. • Collaborate with pharmacy leadership to implement seasonal promotions, product launches, and sales campaigns, ensuring all product displays are compliant with regulatory standards. • Assist with inventory management of retail products, including receiving, stocking, and organizing merchandise. • Answer phone calls, direct inquiries, and assist with general administrative tasks to support pharmacy operations. • Educate customers on over-the-counter products and services, demonstrating strong product knowledge. Qualifications: • High School Diploma or equivalent (required). • 2+ years of experience in a customer-facing retail role, such as a cashier, sales associate, or customer service representative, preferably in drug stores, pharmacies, or gas stations. • Proven strong customer service skills with a track record of positive customer interactions. • Excellent communication, interpersonal, and organizational skills. • Ability to work independently and as part of a team in a fast-paced environment. • Proficiency in operating point-of-sale (POS) systems and handling cash transactions. • Basic computer skills; experience with retail software systems is a plus.

• Provide exceptional customer service, greeting and assisting patients with their needs in a friendly and efficient manner. • Operate point-of-sale (POS) systems for sales transactions, handling cash, credit, and insurance payments accurately. • Maintain a clean, organized, and inviting retail environment, ensuring product displays are attractive, well-stocked, and aligned with brand guidelines. • Collaborate with pharmacy leadership to implement seasonal promotions, product launches, and sales campaigns, ensuring all product displays are compliant with regulatory standards. • Assist with inventory management of retail products, including receiving, stocking, and organizing merchandise. • Answer phone calls, direct inquiries, and assist with general administrative tasks to support pharmacy operations. • Educate customers on over-the-counter products and services, demonstrating strong product knowledge.