Benefits:

401(k)

Employee discounts

Paid time off

Dental insurance

Vision insurance

Pharmacy Technician / Customer Service Representative – All Star Wanted

Location: Long Island Apothecary – 6216 Jericho Turnpike, Commack, NY 11725

Job Type: Full-Time or Part-Time

Compensation: Competitive, based on experience

Benefits: Free Rx delivery, employee discounts, flexible scheduling, opportunity for growth

About Us:

At Long Island Apothecary, we do things differently. Located in Commack, NY, we proudly serve Suffolk County with one mission: to bring care back to the pharmacy experience. We combine concierge-level customer service with expert pharmacy care. From skincare to prescriptions, we make sure every patient feels like family.

Since 2017, our experienced pharmacists and staff have provided world-class, personalized service—because we believe human health deserves the human touch. From the moment someone walks in, they’re met with simplicity, warmth, and answers.

Who We’re Looking For:

We’re seeking a rockstar Pharmacy Technician / Customer Service Representative—someone who thrives in a fast-paced environment, has a sharp eye for detail, and absolutely shines on the phone. You’ll be the voice and heart of the pharmacy for our patients, so friendliness, follow-through, and a passion for helping people are a must.

What You’ll Do:

Handle prescription intake and processing with accuracy and urgency

Answer phones with professionalism and care – you’re the first impression

Provide top-notch customer service to walk-in and delivery patients

Assist in curating skincare recommendations (we’ll train you!)

Work closely with pharmacists and the pharmacy team to maintain workflow

Maintain a clean, organized work environment

Build lasting relationships with patients—we know many by name!

Requirements:

1+ year of pharmacy technician or pharmacy customer service experience

Comfortable on the phone and in-person with a variety of customers

Detail-oriented and dependable

Strong organizational and multitasking skills

Passionate about healthcare and customer service

Familiarity with pharmacy software a plus (Micro Merchant/PrimeRx or similar)

Bilingual a plus

NYS Pharmacy Technician Certification (preferred, not required)

Why Join Us?

At Long Island Apothecary, you’re not just a number—you’re a valued part of a mission-driven team redefining what pharmacy care means. You’ll work with a supportive, passionate group in a boutique-style setting that feels more like a wellness sanctuary than a retail chain.

To Apply:

If you’re ready to be part of something special, apply now with your resume and a quick note about why you’re the all-star we’re looking for.

Job Type: Full-time

Pay: $22.00 - $29.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Store discount

Education:

High school or equivalent (Required)

Experience:

Pharmacy technician: 1 year (Required)

Ability to Commute:

Commack, NY 11725 (Required)

Work Location: In person