Job Description

Prescription Processing:

• Accurately and efficiently fill prescription orders. Filling via vials or blister packing
• Measure dosage of medications, according to prescription orders
• Understand regulatory requirements for filling and labeling prescriptions.
• Assist with both inbound and outbound phone calls.
• Identify which calls can be addressed independently and which require redirection to a pharmacist (e.g., new prescriptions, medication consultations).
• Troubleshoot delivery concerns and communicate issues effectively to customers, pharmacies, or peers.

Customer Interaction:

• Understand HIPAA privacy rules and ensure proper communication and paperwork completion.
• Verify patient information (name, address, date of birth, insurance, etc.), number of prescriptions and coordinate consultations with pharmacists.

Documentation and Delivery:

• Follow protocol for pharmacy deliveries via internal or external couriers, including outbound calls to confirm receipt.
• Batch reconcile deliveries within the pharmacy system and file paperwork according to policy.
• File all documentation according to policy and/or law.

Inventory and Maintenance:

• Maintain appropriate stock of vials, lids, printer paper, and labels, and communicate low stock issues.
• Assist Inventory Technician with out-dates and proper shelf maintenance monthly.
• Maintain a clean working environment, including personal space and entire premises (e.g., trash removal, cleaning shelves, floors, bathrooms, counters, and breakroom).

Qualifications

Basic Requirements/Certifications:

• Must be Certified by the National Pharmacy Technician Certification Board.
• Must possess six months of experience in retail or hospital pharmacy setting OR be a graduate of an Academic Technician Training Educational Program.

Education Required:

• A high school diploma or equivalent.

Physical Requirements:

• Work is normally performed in a typical interior/office work environment
• Work involves sitting and standing for prolonged periods of time.
• • May require bending, stooping and lifting up to 15 lbs.

Other Special Qualifications:

• Must be able to read, write, and speak English to effectively communicate.
• US Citizen or Permanent Resident Card is required.
• Pass/possess VA Public Trust Clearance.

Additional Information

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran following applicable federal, state and local laws. __

Compensation| Min: Pay is negotiable.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. The applicant’s background, experience, skills, internal equity, and alignment with geographical market data will determine the final salary and offer.

Benefits:

This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.