Join Our Cloud Rx Team

Cloud Rx is a licensed non-dispensing pharmacy that utilizes workflow automation and AI-powered platforms to create opportunities and efficiencies throughout the patient healthcare journey. Cloud Rx specializes in optimizing the pharmacy and clinical components of prior authorizations for fertility clinics and patients , helping reduce delays, improve access to care, and enhance the overall patient experience.

Cloud Rx is experiencing rapid growth and expansion. As a result, we are hiring for multiple Pharmacy Technician positions , offering candidates the opportunity to join a scaling organization with long-term career growth and advancement potential.

About the Role

We are seeking a detail-oriented Pharmacy Technician to support our pharmacy operations with a strong focus on prior authorizations and communication. This role is ideal for candidates with experience as a Prior Authorization Specialist, Intake Specialist, or Pharmacy Technician who are interested in working in an innovative, technology-driven healthcare environment.

This is a wonderful opportunity for a new Pharmacy Technician who is interested in growing with the company.

** What You’ll** ** Do**

• Manage inbound calls from clients, healthcare professionals, and stakeholders, offering courteous and knowledgeable assistance for inquiries and medication-related concerns
• Transfer complex calls to higher-level technicians or pharmacists for prompt resolution, ensuring a smooth transition and providing relevant information
• Perform accurate data entry to update prescription records and patient information, ensuring compliance with regulatory requirements
• Deliver exceptional clients service through chat and phone, handling complaints and educating clients about medications and usage
• Maintain compliance with pharmacy regulations, policies, and safety protocols

Who You Are

• Registered Technician Trainee License, in good standing, with the Texas State Board of Pharmacy
• Proven experience in a pharmacy or in a similar client service role is an advantage
• Strong knowledge of pharmaceutical terminology, drug classifications, and common medications
• Proficiency in data entry and computer systems used in pharmacy operations
• Willing to work onsite at our Farmers Branch, TX location
• Excited to be part of a modern, technology-enabled pharmacy environment

If you’re passionate about improving patient access to medications and want to be part of a team that is rethinking how pharmacy services are delivered, we encourage you to apply.