Keeping Insurance Agents From Going Back To a 9-5 We are currently looking for the right candidate to work in our Virtual Call Center as a Client Specialist. Our clients are constantly reaching out to us on a daily bases regarding a state-approved final expense program. • You will be responsible for taking inbound calls, as well as returning outbound calls. • No cold calling. • Providing quotes upon request. • Providing and marketing material upon request. • On-going Training. • Benefits: Medical/Vision/Life, Personal Development Program, Daily and Weekly Compensation, Monthly Bonuses/Stock Ownership/Work From Home. • Part-time/Full-Time Positions available. • Apply today to book interview with hiring manager. • Next If this sounds like you, apply now! Responsibilities: Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed Confirm client insurance coverage and provide evidence of insurance papers to policyholders Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal Apply appropriate changes to consumer policies based on the information provided Qualifications: You must have previous customer service experience for this position Basic knowledge of insurance policy procedures and schedules is preferred Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents High school diploma or GED equivalent needed Display strong communication skills, active listening skills, and personal skills Compensation: $75,000 - $100,000

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