Phoenix Language Services is looking for a dynamic and proactive Office Assistant/Scheduler to join our team. We are a primary provider for language access services for numerous healthcare systems in the greater Philadelphia area. We offer telephonic and onsite services for all inpatient and outpatient clinical settings, medical exams, business meetings, conferences, conventions, courtroom settings, depositions, trials, and more. Phoenix Language Services is an Equal Opportunity Employer.
Requirements
All applicants must have a minimum of a high school diploma or GED. Must demonstrate competency with computer and internet-based applications (MS Office, Office 365, and other cloud-based applications), fax, scanner, printer, and other office equipment. Ability to multi-task. Must be able to verbally communicate time-sensitive information to staff, contractors, and clients. Must have good phone etiquette and a professional demeanor. One or more years of experience in a professional office environment. Must be able to sit or stand for extended hours in an office setting or computer terminal. On-call or weekend hours may be required. On boarding and training in-person .Flexible hybrid work schedule to be agreed upon.
Preferred Qualifications College education. Bilingual (English, Spanish). Scheduling skills.
Responsibilities (included but not limited to)
Answering phones, scanning documents and sending faxes. Receiving, processing, and scheduling language access requests in a timely manner. Maintaining continuous communication with staff, contractors, and clients. Assisting with medical interpreter training recruitment. Producing periodic reports.
Compensation
Our rates align with industry standards and are based on your credentials and experience. The starting hourly rate appears below, and an increase will be discussed based on performance. Compensation includes paid time off package.
Purpose
Our mission is to ensure that individuals who prefer to communicate in a language other than English have full and equal access to quality health care, legal, social, and public health services by providing culturally and linguistically appropriate services. Join our team and make a difference!
Flexible work from home options available.