Physical Therapy Aide Front & Back Office

HEALTH ATLAST WEST LA

Physical Therapy Aide Front & Back Office

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Health insurance

    Training & development

    Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. This role is hands-on, patient-facing, and operationally critical. This is not a passive role—attention to detail, accountability, and strong communication are mandatory.

    Core Responsibilities

    Front Office Duties

    Check patients in and out accurately and efficiently

    Confirm appointments and perform reminder calls/texts

    Assist with intake paperwork and ensure completion

    Answer basic patient questions and route clinical questions appropriately

    Maintain front desk flow and uphold professional patient experience standards

    Back Office / Clinical Support

    Assist providers during patient visits as directed

    Work with patients on prescribed exercises and modalities (under provider supervision)

    Escort patients, set up treatment rooms, and prepare equipment

    Ensure rooms are clean, stocked, and turned over between patients

    Assist with laundry, linens, and overall clinic cleanliness

    Maintain compliance with clinic protocols, safety standards, and workflows

    Required Qualifications

    Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred

    Comfortable working both front and back office—no silos

    Strong communication and patient-interaction skills

    Reliable, punctual, and able to multitask under pressure

    Able to follow clinical instructions precisely

    Professional demeanor with patients and staff

    Must live reasonably close to West Los Angeles (reliability matters)

    Preferred (Not Required)

    Experience in a multi-specialty clinic (PT, Chiro, Medical, Acupuncture)

    Familiarity with EHR systems and medical office workflows

    Interest in healthcare, rehabilitation, or physical therapy career path

    Work Environment

    Fast-paced, structured, performance-driven

    Team-based, high accountability

    Patient-centered, ethical, non-drug-focused care model

    What This Role Is Not

    Not a desk-only job

    Not a “clock-in, clock-out” mentality

    Not suitable for someone uncomfortable with patient interaction or physical activity

    How to Apply

    Qualified candidates should apply with a resume and brief explanation of:

    Relevant experience

    Availability

    Why they are a good fit for a multi-specialty healthcare setting