Job Description

Your responsibilities extend to managing patient accounts related to scanning into the electronic medical records, taking over the counter collections payments, and account reconciliation. Embrace the opportunity to engage in physical therapy tech duties and be a vital part of our patient-centric environment.

• Greet patients with warmth and provide exceptional customer service
• Manage phone inquiries and assist with appointments through electronic scheduling
• Conduct efficient data entry and maintain patient charts and electronic records
• Verify and update patient personal and financial information
• Handle insurance benefit verification and processing
• Collect, post, and deposit patient payments
• Perform general administrative tasks: faxing, filing, and other assigned duties
• Generate and complete statistical reports
• Process clinic bills for payment, if assigned
• Investigate and resolve discrepancies on patient accounts
• Collaborate with the team to deliver outstanding customer service to patients and healthcare providers
• Assist with patient set up / transitions between equipment
• Assist with treatment room set up and clean up
• Maintain therapy equipment / office equipment
• Ensure a clean, neat clinic environment

Qualifications

• High school graduate or equivalent
• Must have 1+ years of previous medical front office experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

The anticipated base pay range for this position is $12.00-$14.00. Pay is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.