Receptionist

Physical Therapy of Melissa

Receptionist

Melissa, TX
Part Time
Paid
  • Responsibilities

    Join Our Dynamic Team at Physical Therapy of Melissa!

    At Physical Therapy of Melissa, our mission is to empower and educate our community, enabling them to live healthy, active lives, free from pain and physical limitations. As a therapist-owned and operated clinic, we prioritize personalized care for our patients and our team. What sets us apart is our unique culture and family atmosphere! We're not just colleagues; we're a close-knit group that enjoys participating in community and social events together, including retreats, picnics, sporting events, holiday parties, and happy hours. As our community grows, so do the career opportunities within our clinic.

    Check out our team here: https://ptofmelissa.com/our-team/

    We Offer You:

    Consistent hours (up to 30 hrs/week)

    Hourly pay at $14-16 per hour based on experience

    Fixed Schedule

    Career courses to enhance your skillset (annual budget of $2,000+)

    Paid onboarding and training

    Paid time off for self-care, family, friends, and travel

    Company-sponsored team dinners and outings

    Clear career progression options:

    Excel as a super-star Patient Experience Coordinator

    Grow into a management role as an Assistant Patient Experience Manager

    Take the reins as a Patient Experience Manager, leading the team

    Embrace additional responsibilities as our Chief Culture Officer or Community Manager

    We Believe in Career Development!

    Whether you're new to the role or hold a certification, we're committed to helping you plan your certification and courses to sharpen your skills and expand your professional toolkit. At Physical Therapy of Melissa, we believe in the endless pursuit of learning. Take advantage of our Business Mentorship Program, an ongoing opportunity to evolve into an administrative and operational superstar. And when you feel ready, you can even mentor others!

    How Does It Work?

    Engage in ongoing role-specific training sessions

    Participate in monthly business challenges to develop your skills

    Track your progress and metrics weekly

    Contact us if you share the following CORE VALUES:

    Providing quality and compassionate service

    Actively participating in community well-being

    Embracing evidence-based practices that benefit our patients

    Fostering a sense of family, not just a team

    Prioritizing organization and efficiency for an optimal patient experience

    What We Expect from You:

    Commitment to your onboarding process for a quick start

    Desire to track your metrics and identify areas for improvement

    Willingness to learn how to deliver an exceptional patient experience over the phone

    Ability to master software used in clinic operations, including scheduling, invoicing, and payments

    Passion for helping others, even in a fast-paced environment

    Preferred, but NOT Required:

    Previous experience in retail

    Experience as a waiter/waitress/host/hostess

    Inbound or outbound phone experience

    Familiarity with physical therapy

    Proficiency in computer use and general office equipment

    Ability to learn new software and perform data entry

    Familiarity with general office procedures

    Join our team at Physical Therapy of Melissa and embark on an exciting career journey. We value your professional growth and are dedicated to providing a supportive and enriching environment. Apply today and become part of our exceptional team!