Job Description

This position is contingent upon award:

The Primary Care Provider (PA/NP) delivers comprehensive, evidence-based primary care for enrolled Veterans in a VA Community Based Outpatient Clinic. Practicing within the Patient Aligned Care Team (PACT) model, the provider manages acute and chronic conditions, preventive services, and care coordination using in-person and virtual modalities. The role emphasizes quality, safety, access, population health, and Veteran-centered whole health care, in alignment with VA directives and clinical standards.

• Provide comprehensive adult primary care: assessment, diagnosis, treatment planning, counseling, and follow-up.
• Manage chronic diseases (e.g., diabetes, hypertension, COPD, CHF), preventive care, and acute issues within scope.
• Perform procedures consistent with privileges and training (e.g., EKG interpretation, joint injections, I&D, suturing, wound care).
• Order/interpret diagnostics and therapeutics; coordinate referrals to specialty care and community partners.
• Deliver care via in-person, video, and telephone visits; employ risk stratification and outreach to close care gaps.
• Collaborate with RN care managers, LPN/MAs, behavioral health, pharmacy, social work, and specialty services.
• Lead/participate in daily huddles, case reviews, and panel management; ensure continuity and same-day access.
• Implement clinical reminders, standing orders, and evidence-based pathways; ensure safe handoffs and closed-loop follow-up.
• Practice in accordance with VA directives, professional guidelines, and state/federal regulations (HIPAA, OSHA).
• Contribute to quality improvement (PDSA cycles), peer review, and performance measurement; participate in audits and chart reviews.
• Report and help resolve safety events; follow infection prevention, medication safety, and test tracking policies.
• Maintain panel access targets (third-next-available, same-day access) and optimize scheduling/templates.
• Reduce cycle time through efficient documentation, in-rooming workflows, and team-based task delegation.
• Champion whole health, trauma-informed, culturally responsive care and service recovery when needed.
• Document timely and accurately in the VA EHR (e.g., CPRS/Cerner); ensure appropriate coding and orders.
• Use population health tools/registries to track chronic disease control, preventive care, and care gaps.
• Protect Veteran privacy and information security; comply with documentation standards.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties
that are not specifically listed above.

Qualifications

Required Skills and Knowledge:

• Clinical excellence in adult primary care with sound diagnostic reasoning and escalation/consultation practices.
• Team-based mindset with strong communication, de-escalation, and service recovery skills.
• Data-driven approach to panel management, access, and quality; comfortable with dashboards and registries.
• Competency in infection prevention, medication management, test tracking, and emergency response in ambulatory settings.

Education Required:

• Graduate of an accredited Physician Assistant program with current NCCPA certification — OR — Graduate of an accredited Nurse Practitioner program (MSN/DNP) with national certification (e.g., FNP or AGPCNP).
• Current, unrestricted license in the state where the CBOC is located; eligibility for VA credentialing and privileging.
• Current BLS (AHA). ACLS may be required based on clinic scope; DEA registration/prescriptive authority per role and state law.

Nurse Practitioner:

• At least 3 years of Adult Primary Care or Family Practice experience (residency/fellowship may substitute for some experience); new graduates with strong clinical rotations may be considered.

Physician Assistant:

• At least 5 years of total approved academic training and health care experience.
• Proficiency with EHRs and telehealth; ability to use clinical reminders and population health tools.
• Experience Preferred:
• Experience in VA/DoD, CBOC, FQHC, or PCMH environments; familiarity with the PACT model and VA directives.
• Women’s health in primary care, procedures (e.g., joint injections), or chronic disease program leadership.
• Training/certification in quality improvement, patient safety, or informatics (e.g., Lean/Six Sigma, CPHQ).
• Bilingual skills and/or experience serving diverse Veteran populations.

Physical Requirements:

• Sitting, standing, walking, climbing, bending/stooping, kneeling, twisting.
• Visual acuity. Minimal hearing loss.
• Push/pull/carry minimum 25 lbs.
• Limited travel for training/meetings.

Other Special Qualifications:

• DEA registration as applicable to scope and prescribing needs.
• Obtain medical clearance and maintain current immunizations.
• Eligibility to work in federal healthcare settings; successful background check/public trust suitability.
• Completion of required trainings.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.