Benefits/Perks

Competitive compensation

On-the-job training and development

Free Pilates classes and employee discount

Paid time off

Annual performance and salary reviews

Job Summary

We are seeking a skilled and dynamic Administrative Assistant (AA) to join us in our wellness mission. Our AA provides administrative support for our clients and teaching staff, maintains smooth and efficient business operations, and provides exceptional client care. If you see yourself in the qualifications below and believe you can contribute in this role, then PCOR may be the place for you!

Responsibilities:

Welcome guests and prospective clients

Provide tours for prospective clients

Respond to inquiries in person, over the phone, and via email

Book appointments and classes, manage client profiles and schedules, and process payments

Prepare daily studio paperwork (schedules, reports, files, etc.)

Manage incoming and outgoing email communications

Educate, promote, and sell services to prospective clients

Host virtual Pilates classes on Zoom

Provide a high level of customer service and hospitality

Build and nurture relationships with clients

Resolve customer issues that arise

Ensure the studio is clean, safe, and well-maintained

Qualifications:

Previous business or office administration experience

Previous sales experience

Superior customer service skills

Excellent communication skills, both verbal and written

Ability to multi-task and thrive in a fast-paced environment

Strong computer skills (Mac, Excel, Word, Mindbody/scheduling software)