Job Description
The purpose of this job is to provide support of the Commodity Trading and Risk Management system, RightAngle, for Pilot’s supply chain business.
Essential Functions
- Work closely with the front, middle, and back office to understand business needs and develop IT strategy.
- Propose solutions including advice on design, implementation, tools, scalability, system performance, and dependencies.
- Serve as the “hands-on” escalation point to identify and resolve RA-related issues.
- Perform an analysis of the current systems and operations, documenting existing procedures and operating methods; define data requirements, analyze documentation files and reports, and design an improved system and methods of implementation around the application modules.
- Understand business operation requests and translate them into clear and actionable application directives.
- Actively drive the development life cycle from requirements analysis, feasibility estimates, design, code, documentation, through to testing, implementation, and support.
- Support change management processes to manage software releases, application patching and changes to production configurations.
- Maintain current knowledge and system functionalities.
- Manage multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early project stages to avoid cost/time expenses.
- Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
- Ensure all activities are in compliance with rules, regulations, policies, and procedures.
- Complete other duties as assigned.