Job Description

The purpose of this job is to aid in discovery and implementation of new retail and merchandising technologies.

1. Administer various loyalty/digital marketing platforms
2. Collaborate with vendors and business partners to introduce new functionality and identify/ resolve current bugs and issues
3. Setup and testing of new business requirements within the retail system environment
4. Perform sanity testing in non-Production environment during implementation and future updates/releases
5. Investigate escalated issues by gathering and analyzing additional information
6. Creation of documentation related to new technologies and use cases
7. Direct second level support in troubleshooting and resolving system issues escalated by internal business partners
8. Maintain non-Production software and hardware environments
9. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
10. Ensure all activities are in compliance with rules, regulations, policies, and procedures
11. Complete other duties as assigned

#LI-CR1

Qualifications

• High school diploma or equivalent certification required
• Bachelor's degree or equivalent experience preferably related to computer science and technology ****
• Minimum three years’ experience with retail technologies/digital marketing platforms and second level support in identifying and troubleshooting system issues **** preferred
• Working knowledge of Microsoft Windows including Microsoft Office
• Working knowledge of Microsoft SQL Server Express and ability to script SQL queries ****

Additional Information

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

All your information will be kept confidential according to EEO guidelines.