Job Description

The purpose of this job is to oversee the team that performs the technical installation of equipment and software for new store openings and other major technology project installations.

1. Manage and lead Store Services team members including recruitment, training, performance management ; conduct performance reviews
2. Provide project management oversight for current and future technology installation projects, including assessment of timelines, schedules, and requirements; ensure effective communication between project team and store management
3. Collaborate with internal and external stakeholders to ensure the timely delivery and installation of technology equipment, within budget
4. Approve, order and secure major equipment purchases
5. Determine staff training needs and ensure the delivery of effective, timely training for all staff
6. Develop and document scope of work for vendors
7. Identify and recommend vendors; participate in the vendor selection process
8. Ensure all activities are in compliance with rules, regulations, policies and procedures
9. Complete other duties as assigned

Qualifications

• Bachelor’s degree in computer science or related area required
• Ten plus years’ technical installation experience required
• Experience with project management required; project management certification preferred
• PFJ store system knowledge required
• Management experience required
• Advanced Hardware/software troubleshooting skills required
• Advanced Microsoft operating system knowledge required
• Advanced Microsoft Office knowledge required
• Advanced construction and electrical wiring knowledge and skills required
• Strong project management skills
• Excellent problem solving skills and attention to detail
• Ability to multi-task and work effectively in a fast-paced environment under tight deadlines
• Ability to communicate effectively with a diverse group of team members and outside vendors
• Ability to manage and lead a team and create a team environment
• Ability to successfully perform project management
• Ability to manage a budget
• Ability to read and interpret construction blueprints