Job Description
POSITION SUMMARY
The purpose of this job is to provide support to end users, maintain data integrity, run analyses, and research and support issue resolution within the company’s enterprise application systems.
ESSENTIAL FUNCTIONS
- Application of systems analysis techniques and procedures including consulting with users to determine hardware, software, or system functional specifications
- Assist in design, develop, document, analyze, create, test, or modify computer systems or programs, including prototypes, in relationship to user or system design specifications
- Install, update, and maintain company applications
- Troubleshoot and eliminate causes of inaccurate data; resolve process issues
- Provide guidance on the installation, configuration, trouble shooting, and support of application software
- Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned