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Powersports Service Department Service Writer

Pitbull Powersports

Powersports Service Department Service Writer

Joplin, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Employee discounts

    Paid time off

    Training & development

    Pitbull Powersports is seeking an experienced seasoned Powersports Service Writer for our Service Departments. Duties include but are not limited:

    Intake of customer units that includes gathering proper documentation and photos of vehicle

    Frequent contact with Service department customers and Service Manager.

    Primary contact with customers on the status of repair of their vehicle

    Making and taking phone calls daily

    Answering emails pertaining to the service department

    Weekly walk arounds with the Service and Parts Manager to ensure proper scheduling

    Scheduling customers for appointments through the dealership DMS

    Cleaning area and occasionally assisting Sales staff with wiping down of units on the showroom

    Responsible for maintaining a clean and safe work environment

    Assist with answering questions that the service department customer may have

    Along with daily assigned tasks, the proper candidate must have reliable transportation and must be willing to work scheduled business hours at a high efficiency rate. Good computer skills and phone etiquette is a must.