Position: Full time Sales Associate

We are seeking a dedicated and experienced Luxury Full-Time Sales Associate with a passion for high-end fashion and exceptional customer service skills. The ideal candidate will excel in providing personalized shopping experiences, meeting sales goals, building strong customer relationships, and upholding the brand's image. 

This role would be onsite at our shop in shop and report into the VP of Retail and Digital.

Duties & Responsibilities:

• Greets customers and makes them feel comfortable.

• Interacts with customers, offering assistance and responding to queries about products and purchases.

• Provides recommendations according to customer needs or preferences.

• Locates merchandise for customers and places orders, where necessary

• Introduces promotions and new products to customers.

• Operates cash register and handles cash payments and credit card processing.

• Handles refunds, exchanges and returns.

• Documents sales by updating customer records.

• Stays up to date with sales trends for better service and achievement of sales.

• Meet individual and store sales targets and consignment goals.

• Maintain and expand client book.

• Consistently follow up with any shipping, alteration, or other issues related to clients.

Required Qualifications

• At least two years of sales experience in the luxury industry

   

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