As a Warehouse Director you will be responsible for overseeing and directing the management of our products within our warehouse with regards to distribution operations in the general areas of warehouse facilities, warehouse staff, delivery schedules, inventory oversight, shipping and receiving as well as logistics. Additional responsibilities include managing and leading a team of salaried and hourly associates, coaching, and mentoring the team to ensure performance objectives are met, building positive associate relations, and building leadership bench strength.
KEY PRIORITIES
- Establishes warehousing strategies and policies governing the receipt, storage, and distribution of materials, equipment, and/or supplies.
- Develops a supply chain strategy that supports business operations through maintenance of appropriate inventory levels and timely distribution of goods.
- Ensures that physical counts are completed as required and inventory can be verified against warehousing systems.
- Ensures with regulations governing materials handling, storage, and distribution where applicable.
- Responsible for the management of all warehouse operations and staff
- Creates warehouse standards for teams, plan headcount needs based on labor cost and budget management.
- Works collaboratively with internal leadership and team members throughout the organization.
- Conducts facility audits to ensure compliance.
- Manages performance reviews and ensures continued training/cross training of all personnel within the facility.
- Track and analyze key metrics and continuously strive to meet or exceed KPI's.
- Actively create action plans based on observed results.
- Drive high performance for key performance metrics: Inventory accuracy, warehouse productivity and optimal space utilization.
- Control per delivery cost efficiency through target setting and maintaining/achieving performance standards, while building on operational/process improvements.
- Provide continual evaluation & document revisions as needed of processes and procedures to meet and/or exceed requirements, champion continuous improvement activity within the facility.
- Analyze existing processes and workflows, identify problems or bottlenecks, account for variances, drive root-cause analysis and implement improved methods and procedures.
- Conduct regular meetings with warehouse managers and with all warehouse staff, encouraging the sharing of concerns with suggestions for improvements.
- Develops and drives culture of accountability through daily assessments and operational evaluation.
- Directly accountable for the successful implementation and assessment and transition of all new operational initiatives.
- Perform additional duties as assigned.
WHO YOU ARE: Experiences, Qualifications and Traits:
- Bachelor’s degree required within related field or equivalent.
- 8-10 years of experience in warehouse, distribution, inventory, and facilities management
- High level of analytical, data interpretation, and problem-solving skills
- Extensive experience in fast paced multi shift operation with focus on same day ship execution.
- Skill within a distribution center is preferred
- Prior supervisory/management experience a must.
- Lean or Six Sigma experience preferred.
- Strong skills in MS Office including Word, Excel, PowerPoint, and Access
- Excellent and effective business communication skills both verbally and in writing
- Must have strong leadership and organizational skills.
- Ability to process complex processes and manage several initiatives effectively.
- Excellent skills in leadership of people to balance objectives of a great employee experience, customer experience, and financial performance.
- Strategic thinking and planning skills to best optimize network resources and understand how to drive change to improve performance and service levels.
- Excellent knowledge and experience in budgeting, financial management, and labor planning and optimization.
- Ability to lead projects and initiatives to drive cost savings and/or improve service to our customers through network and process improvements in coordination with our DCs, vendors, and transportation partners.
- Subject matter expert in quality and operational controls, internal controls auditing, process improvement, organization and operations flow design, and distribution systems.
- Excellent performance in engagement, leadership, culture behavior, decisiveness, cost awareness, customer orientation, loyalty, sense of responsibility, and organizational talent management.
WHAT WE VALUE:
- Adaptable: Changes course easily – Knows when to be patient and when to push – Works well in the gray – Owns mistakes and learns from them – Balances multiple priorities
- Entrepreneurial Spirit: Takes initiative, doesn’t wait for direction – Builds for the future – Takes personal ownership and accountability – Is resourceful in getting things done.
- Collaborative: Is self-aware and open-minded – Integrates the perspectives of others – Is direct but respectful – Communicates cross-functionally – Knows when to get people involved and when to make a decision – Takes an inclusive approach