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Floor Shift Team Leader

Pizza J

Floor Shift Team Leader

Providence, RI
Full Time
Paid
  • Responsibilities

    This is a boot on the ground environment. You will be working the door, the bar or the floor depending on what shift you are on.

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Career Advancement Opportunities

    Job Summary

    We are seeking an experienced Shift Leader to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

    Responsibilities:

    Train and manage employees and assign duties as needed

    Lead team in providing exceptional customer service

    Resolve customer complaints gracefully and with tact

    Adhere to all health and safety rules and regulations

    Provide sales and productivity reports to upper management

    Count Shift Cash Deposits

    Work together as a team to maintain the integrity of the schedule

    Qualifications:

    High school diploma/GED

    Previous food service experience

    Familiarity with Microsoft Office, restaurant management software, and POS software

    Ability to remain calm and thrive under pressure

    Excellent management and leadership skills

    Strong communication and problem-solving skills