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Overnight Closer(Weekend)

Planet Fitness - Excel Fitness

Overnight Closer(Weekend)

Austin, TX
Full Time
Paid
  • Responsibilities

    Grow with us! In one to two years, you could be earning $50k a year with Planet Fitness!

    We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

    But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

    See for yourself!What are you waiting for? APPLY TODAY!

    Essential Duties and Responsibilities

    • Provide an exceptional customer service experience.

    -Responsibilities include:

    · Check members into the system.

    · Take prospective members on tours then assist them with the new account sign-up process

    · Facilitate needed updates to member’s accounts.

    · Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

    · Detailed cleaning in all areas of the facility.

    · Close shift for that business day.

    · Create a bank deposit for next day.

    Qualifications/Requirements

    · Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

    · People with positive mental attitudes excel here!

    · Customer service background preferred.

    · Punctuality and reliability is a must.

    · Demonstrate diplomacy in all interactions while using appropriate behavior and language.

    · High School diploma/GED equivalent required.

    · Must be 18 years of age or older.

    Physical Demands

    · Continual standing and walking during shift.

    · Continual talking in person or on the phone during shift.

    · Must be able to occasionally lift up to 50 lbs.

    · Ability to work 3rd shift (overnights).

    · Must be able to occasionally lift up to 50 lbs.

    · Will occasionally encounter toxic chemicals during shift.