Are you looking for a fun and rewarding place to work? National Fitness Partners was named 2019 Operators of the Year by Planet Fitness and is the owner of 94 Planet Fitness clubs in Philadelphia, Delaware, Ohio, Central PA and the Carolinas. Our culture is unique! We are servant leaders! Our mission is to "Unite to provide a judgement free fitness experience with the passion to achieve results, create opportunity and transform the lives of those we serve." This not only applies to our members but also our employees! Career development is important to us. We will provide you with training in leadership, customer service, and business operations that will help you achieve your personal and professional goals! Our growth within the fitness industry provides many exciting and challenging career opportunities.Competitive pay and benefits package offered which includes health/dental/vision coverage and a 401(k) plan. Team members are eligible to enroll after only 60 days of employment! After 1 year of service, our company will match your 401(k) contributions up to 4%!

A generous PTO plan is offered to all employees! PTO begins accruing on the first day of hire and is available for use the first day of the month after 60 days of service.

A free black card gym membership is also offered to all employees!

Job Summary:

Chief Operating Officer is responsible for providing strategic leadership across the National Fitness Partners operational platform. Accountable to align strategic direction with CEO, C-Suite, Board, and Internal and External Partners’ expectations related to financial outcomes; operational excellence; employee growth and development; club member experiences and market expansion. As a member of the C-Suite, the COO exemplifies a “servant” leader by creating exceptional member and employee experiences throughout the organization by upholding NFP’s Mission Statement and Core Values: Accountability, Teamwork, Integrity, Inclusion, Passion & Positivity

Essential Job Functions:

In collaboration with CEO and C-Suite, determine long term vision and operational planning focused on exceeding expectations of all constituents related to financial outcomes; operational excellence; employee growth and development; club member experiences and market expansion.

Reports directly to the CEO and works cross-functionally with the C-Suite team to create and execute the vision and mission for the company by building successful teams; driving revenue; increasing profitability; enhancing the member experience; and growing the membership base

Lead National Fitness Partner’s and Chief Executive Officer’s mission of being the top franchise group in the Planet Fitness system by building a culture focused on servant leadership and delivering world class customer service

Leads scalable strategic initiatives and executes operational tactics that support National Fitness Partners’ future business and growth strategies

Oversees all club operations (1,000+ employees), including all Regional Directors (direct reports), Regional Managers, General Managers and Club Staff, as well as all operational support functions including VP of Operational Support (direct report), IT Director, Equipment, Facilities & Maintenance Managers and Technicians and Construction Team members (remodels, new club development)

Leads with inspiration and Invests in the ongoing growth and development of staff and future leaders, creating an unparalleled and world-class culture

Monitors and analyzes operational metrics to assess results, identify opportunity and drive action

Participates in annual budgeting process and monitors success through monthly P&L/KPI business reviews

Responsible for all aspects of the P&L to include revenue growth, cost control, labor management and capital expenditures.

Partners with Real Estate team on execution of new club expansion strategy; exploration of new market growth opportunities; and directs acquisition and integration processes

In partnership with PFHQ Business Coach, upholds the Planet Fitness operating standards and shares best practices across the organization.

Job Requirements:

·Bachelor’s degree (preferred)

5+ years experience in a VP or Executive level operational leadership role (required)

Prior experience leading multi-unit operations in a high-growth Consumer & Retail concept, preferably within Fitness industry, Retail or Quick-Service/Fast-Casual or Casual Dining Restaurants (required)

Previous experience with multi-unit P&L management and budget planning (required)

Must be people & detail oriented, self-motivated, adaptable to change, thrive in high-pressure situations and able to work independently

Must be willing to travel into all current and future markets that NFP operates and work extended hours when necessary to drive business initiatives

Physical Demands

Primarily a sedentary role requiring extended periods of time performing work on a computer. Occasional lifting of boxes and supplies of 25 lbs.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.