Excel Fitness is a leading Planet Fitness franchisee based in Austin, Texas, with over 120 health clubs throughout Texas, Oklahoma, Arkansas, Missouri, Tennessee, Georgia, Utah, North Carolina, and Virginia. We’re on a path to over 300 clubs within the next 5 years, building over 12 new clubs each year, as well as acquiring locations both domestically and internationally. Our team is built on a culture that focuses on elevating the member experience by developing exceptional health clubs and delivering world-class customer service. We’re passionate about building communities through fitness and supporting our local markets through employment and memberships opportunities that positively impact lives. Come join the Excel Fitness team in our journey to be the best!
Position: Facilities Director
Reports to: Vice President of Operations Support
Department: Facilities
Purpose: The Facilities Director will lead strategy and execution of all maintenance, facilities, and vendor operations throughout our franchise. This requires knowledge of facilities strategy, operations, and procedures and practices, as well as effective personnel management and organizational skills.
Duties and Responsibilities:
Manage all operational implementation, monitoring, and management of standard procedures, policies, and workflows.
Responsible for all aspects of facilities management including preventative, predictive, planned, and emergency maintenance programs and related administrative services.
Work with Construction and Real Estate departments on all facility management practices.
Oversee all vendor relationships.
Develop and maintain all preventative maintenance programs, up to and including agreements with vendors to support needed contracts.
Develop and maintain the facilities management budget.
Measure and effectively manage facilities department and individual performance,
Resolve escalated tickets, set priorities and timelines.
Coordinate, prepare, and review ad hoc and regularly scheduled reports; ensure all requisite information is accurate and available within required timeframes.
Lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, and superior customer service.
Lead the recruitment and retention of diverse teams of professionals
Identify opportunities to grow the team through training and development utilizing hands-on and classroom type curriculum.
Work with other departments to improve tools and processes for execution on capital initiatives and facility maintenance.
Performs other duties as assigned
Qualifications:
A minimum of ten (10) years of progressive experience in a facilities department and at least two (2) years directly managing teams is required. Multi-unit retail industry experience highly preferred.
Advanced knowledge of full-cycle maintenance, including preventative, predictive, planned, and make ready programs.
International facilities experience or knowledge of practices highly preferred, countries of interest include Mexico, Panama, etc.
Excellent organizational skills including time management and process oversight.
Knowledge and experience in mechanical systems, electrical, plumbing, construction, and masonry required; HVAC, OSHA, EPA compliance, or trade skills/licenses a strong plus.
Demonstrated ability to interpret and analyze data, identify trends, and use data to connect operational and administrative activities to overall business strategies.
Financial experience developing and executing operations, CapEx, and payroll budgets preferred and the ability to negotiate and maintain contractual relationships with vendors.
Excellent communication skills both written and verbal with internal and external customers with strong attention to detail.
Proven ability to develop, inspire, and lead high-performing and high-impact teams, including the ability to partner with colleagues to champion cross-functional initiatives.
Computer proficiency, including working knowledge of word processing, Excel, and database applications; familiarity Service Channel software a plus.
Degree, certification, or coursework in facilities management, property management, business management or similar a plus.
Valid driver’s license is required and ability to travel up to 25% of the time.
Supervisory Responsibility: Manages a maintenance support team including Facilities Managers across multiple regions. Will manage external service providers contracted to resolve outsourced Facilities tasks.
Budgetary Responsibility: This position will be authorized to spend up to a designated amount for in club-related expenses or maintenance per incident unless a higher amount is approved by the appropriate approval level required.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and
visual acuity to use a keyboard, operate equipment and read technical information. Occasionally required to climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 35 pounds and occasionally lift and move objects up to 50 pounds.
Position Type/Expected Hours of Work: This is a full-time, exempt position. Under the Regulations, Part 541, an exempt employee is one who is not entitled to the minimum wage or overtime pay protections of the Fair Labor Standards Act (FLSA).
Standard days and hours of work are Monday through Friday, between 8:00 a.m. and 5:00 p.m. This position may work outside of normal business hours to include evenings and weekends as needed.
Travel: 25% travel is expected for this position.
EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
<p style="font-size: 8pt;"><em>Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</em></p>