SUMMARY DESCRIPTION

TG3 Enterprises, Inc. (TG3E) is a growing Planet Fitness franchise group based in Londonderry NH with clubs in NY, PA, OH, IN, IL, UT and ID. The Project Manager/Admin (PMA) at TG3E manages projects and executes deliverables to support various departments including development/construction, operations, facilities, IT, and marketing. This is an opportunity for a highly organized and motivated individual to learn and advance quickly in a growing franchise environment. The PMA understands and aligns with the goals of the company as well as the objectives and scope of the projects. The PMA tracks and coordinates project plans including tasks, timelines, and resources needed. The PMA is hands on and responsible for conducting research, creating documents, and participating in project delivery. The PMA communicates with the team, monitors issues, and tracks progress to ensure deliverables are on track. Reporting to the Executive Director of Operations and Marketing, the PMA is a cross-functional role designed for a high-performing individual who seeks to gain an understanding of multi-unit franchise systems, processes, technologies, and tools with the opportunity to grow within the franchise.

This role requires exceptional organizational, time management, and communication skills with a strong desire to learn. The PMA will handle multiple projects simultaneously and operate in a highly professional manner.

OBJECTIVES

Support multiple departments including development/construction, operations, facilities, IT, and marketing

Coordinate project tasks and execute deliverables within budget and timelines

Communicate with internal teams to ensure project delivery, minimize delays, and resolve roadblocks

Communicate with external representatives and stakeholders to secure approvals, resolve issues, and gain buy-in

Oversee various projects simultaneously to drive company goals and expectations

Monitor compliance between the franchise and corporate standards

Maintain detailed documentation of projects and processes

Identify areas for improvement and suggest solutions

ESSENTIAL DUTIES

The following duties are representative of those the PMA encounters while performing the essential functions of the job. The PMA may be required to perform additional or different duties from those noted below.

Leverage effective project management methodologies to manage project plans, timelines, and budgets

Demonstrate strong problem solving and communication skills with the confidence and discretion to tackle unfamiliar tasks and situations

Ensure teams and individuals achieve their deliverables

Document and participate in meetings, clarify individual roles and responsibilities, provide meaningful contributions to move projects forward

Complete deliverables accurately and on time

Prepare and communicate summary documents to the internal team

Support team efforts throughout the process, ensuring business priorities are considered, lending support where there are issues

Communicate project status and follow-up on key milestones

Track and understand data in order to provide actionable information and reporting to leadership

Maintain up to date systems, platforms, and tools to appropriately track initiatives and data with a high level of accuracy

Implement and monitor processes for inventory management, ordering, presales, marketing, sales, memberships, events, and training

Maintain tracking documents including corporate and club information, vendor information, contracts, training, licenses and more

Continuously improve and document standard operating procedures (SOPs)

Monitor and report on key performance indicators (KPIs) as defined by leadership

Participate in weekly, monthly and quarterly calls as needed

Manage or execute special projects as assigned

Some travel may be required

QUALIFICATIONS & REQUIREMENTS

Bachelor’s degree preferred in business or similar

2+ years of experience utilizing project management or administration practices

Plant Fitness or multi-unit franchise experience preferred but not required

Proficient in MS Office (Project, Power Point, Excel, Word)

Proficient with software such as Procore, MS Project, Salesforce, and Monday.com

Strong interpersonal, communication & presentation skills

Ability to work and effectively handle priorities, solve problems, and handle ambiguity in a dynamic and fast paced environment

Hybrid office/remote opportunities available

MANAGEMENT RESPONSIBILITIES

This position does not supervise direct reports.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is primary performed in an indoor office/remote environment with noise level that is quite to moderately loud. Occasional and travel to clubs may be required; exposure to noise, dust, various climate temperatures and moderate to loud noise levels.

Physical: Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements. Must be able to regularly lift and/or move 15+ pounds, and occasionally lift, carry or push up to move 25+ pounds.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

DISCLAIMER STATEMENT: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). Planet Fitness neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee will determine in its own discretion whether and how these suggestions will be utilized in each club, if at all, and is responsible for ensuring compliance with local, state and federal law.

Flexible work from home options available. <p style="font-size: 8pt;"><em>Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</em></p>