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Member Services Representative

Planet Fitness - IN/MI

Member Services Representative

Lapeer, MI
Full Time
Paid
  • Responsibilities

    Would you like to work for one of the largest and fastest growing fitness centers in North America? We want you to join our rapidly growing Planet Fitness Team! Join our team at our newest location opening soon!

    Our Mission: Our mission is simple. We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources.

    We offer a Culture of Personal and Professional Development: We believe that leadership can begin developing at any level within our organization. We encourage our employees to actively participate in their personal and professional development through our exclusive Training Development Program (TDP) and we live by five specific (5) core values: Excellence, Trust, Passion, Growth and Balance.

    Your Opportunity: Member Services Representative.

    We are seeking individuals that will create an overall positive experience for all club members, prospective members and guests. Essential duties include but are not limited to: answering phone calls, answering member questions (in person or over the phone), completing member check-ins, new member tours, new member sign ups and cleaning checks throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area).

    What we are looking for:

    High School Diploma or GED Equivalent

    18 years of age or older

    Upbeat and positive attitude

    Willing to learn new things

    Strong listener and the ability to empathize and problem solve

    Punctuality and reliability is a must

    Exceptional customer service skills

    We offer generous benefits including but not limited to:

    Competitive Wages and Salaries

    Comprehensive benefits package (Medical, Dental, Vision, etc.)

    Generous Paid Time Off (PTO)

    Performance Incentives and bonuses

    Leadership Development Training Programs

    Paid CPR Certification

    401K Matching Program

    Free Black Card Membership (Value is $21.99 per month)

    Volunteering opportunities within the local community