Job Summary

The Business Administrator is an employee of JP Management Services, LLC, a multi-location Planet Fitness® franchisee with nine locations in west Michigan. This role will also provide support to Red Mountain Companies, LLC, a multi-location Tommy’s Express Car Wash® franchisee with up to nine locations (starting in 2023) in Northeast Ohio. We operate on the EOS business model, consistently meeting scorecard goals as set by executive leadership is a requirement for the role. The culture of our companies integrates our core values of Positive Team Environment, Integrity, Excellence, Passion, and Having Fun. We seek to hire, retain, review, recognize, and promote based on our core values and look for employees who share our core values.

The Business Administrator will become part of one of the fastest growing fitness and car wash chains, owned by a rapidly growing Michigan-based Franchise group. They will be accountable for managing and coordinating HR and finance services to all locations provided by third party vendor(s) and personally conducting some HR and finance tasks. This position is a full-time salary position that reports to the Integrator. The position requires most of the work to be performed in person at the assigned location.

Responsibilities and Duties:

General Administrative:

Process and distribute incoming correspondence.

Assist with outgoing correspondence.

Maintain office supply stock and manage cleaning vendors and schedules.

Manages company Google Workspace account; adds and deletes email accounts for around 50 out of 150 employees that qualify as they are hired/promoted/terminated.

Coordinates with Verizon to manage the company mobile phone plan.

Essential Finance Duties:

Vendor management:

Cultivates relationships with vendors and resolves disputes, as needed.

Serves as the main point of contact for vendor inquiries and monitoring vendor inbox.

Serves as the vendor/bill manager with a third party payment processor.

Payroll Management:

Serves as the payroll manager with a third party payroll processor.

Coordinates with supervisors (11 total) to reconcile unreviewed time.

Reviews and locks employee time cards prior to payroll processing.

Processes wage garnishments through payroll provider.

Serves as the benefits manager with a third party benefits provider.

Coordinates new hire benefits administration.

Serves as the insurance manager with a third party insurance broker.

Reviews and processes unemployment notices.

Cash management:

Process checks and ACH payments that are outside of the third-party bill pay system.

Deposit funds received with local banks.

Customer Billing:

Sends monthly invoices direct to corporate gym memberships (less than 10) and two neighboring businesses that we share garbage/maintenance costs.

Business Support:

Provide business support for start-up business including:

Tracking of vendor costs against quotes.

Obtaining vendor quotes.

Setting up accounts with business partners.

Essential HR Duties:

Coordinates with a third-party organization to provide HR services, which include, but are not limited to General HR support, HRIS administration, recruiting, benefits enrollment and administration, compensation plans, disciplinary actions, performance management, and employee engagement.

Training:

Assigns computer-based training through a learning management system.

Reports on training completion metrics.

Other duties as assigned.

This role has growth opportunities, which include but are not limited to:

Internal accounting

Cash management

Essential Physical Functions:

Must be able to effectively communicate both in writing and orally and participate in video conferencing for frequent one-on-one and multiple in-person meetings throughout the day.

Prolonged stationary work is required with the use of computers to process data and compose and edit documents.

Must be able to lift or move up to 10 pounds regularly and up to 25 pounds occasionally.

Occasional travel, including overnight travel to and from Northville, Michigan headquarters is required. Reliable transportation required.

Qualifications and Skills:

HS diploma

Associate’s or Bachelor’s degree preferred or in pursuit of degree in business, finance, accounting, and/or human resources.

0-2 years of experience in finance/accounting, and/or human resources preferred.

Strong alignment with company core values is a must.

Strong critical thinking skills and ability to convert problem resolution into productive actions.

Advanced software computing skills, including data entry, data processing, communication tools and payroll and human resources information software (HRIS). Experience with Paycor or similar payroll system and Google Suite preferred.

Able to deal courteously, professionally, and tactfully with team members in a variety of circumstances to build exceptional rapport with people.

Excellent analytical and organization skills with the ability to analyze situations accurately and effectively.

A valid driver’s license is required.

Must be 18 years or older.

Location / Travel:

Based in Northville, MI with 10-25% travel.

80% on-site / 20% remote.

Salary and Benefits:

Competitive starting pay $20 - $25 per hour with growth and development potential.

Benefits:

Participation in the company quarterly and annual bonus plan.

401K program with excellent company match.

Generous paid time off, PMLA, and short-term disability.

Health, vision and dental benefits.

Free Planet Fitness Black-Card membership.

Online education, enrollment in leadership and executive mentoring programs.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. OR a statement that the role may be assigned additional tasks as necessary

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability status, age, genetic information, protected veteran status, height, weight, marital status, or any other characteristic protected by law.

JP Management Services LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, JP Management Services LLC will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [include name and/or department, telephone, and e-mail address].

<p style="font-size: 8pt;"><em>Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</em></p>