Job Summary
JP Management Services, LLC is a multi-location Planet Fitness® franchisee with nine locations in west Michigan. The culture of JP Management Services, LLC, integrates our core values of Positive Team Environment, Integrity, Excellence, Passion, and Having Fun. We seek to hire, retain, review, recognize, and promote based on our core values and look for employees who share our core values.
The Fitness Trainer will be responsible for running the Planet Fitness® group fitness program (PE@PF®). This includes leading small-group training classes and assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. This position is an hourly, non-exempt position. The fitness trainer will report to the Club Manager at the location the successful candidate is assigned.
Responsibilities and Duties
Essential Duties
Properly executes the Planet Fitness® PE@PF® program according to the provided schedule and class descriptions. On a daily basis, fitness trainers are expected to teach 11-14 thirty minute small-group fitness classes of up to ten people per class.
Teaches correct exercise form and technique, including progressions and regressions, through demonstration, explanation, and proper cueing and spotting techniques.
Meets with members on a one-on-one basis and in small-group settings, including, but not limited to the following:
Designing individual exercise programs for members based on the member’s exercise experience, medical background and personal goals.
Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
Submits training programs and logs to supervisor for review.
Utilizes phone calls and other means of communication to engage members with the goal of scheduling and holding a New Member Orientation with every member new to fitness and/or having a new member attend a Design Your Own Program class.
Designs structured exercise programs for individual and small group training and creates bi-weekly updated exercise programs for the small group fitness classes consisting of a variety of exercises.
Be metrics driven and strive for continuous improvement to meet or exceed expectations on PE@PF® specific metrics. Logs training session attendance data into the DataTrak system. Tracks and records PE@PF® success metrics.
Supports the overall operation of the club, including the following:
Inspects all equipment for possible malfunction or damage and reports findings to the appropriate individual(s);
Inspects AED equipment;
Stocks supplies as appropriate;
Cleans and maintains the club equipment;
Monitors the primary workout areas to make sure that members are using the equipment appropriately; and
Responds to emergencies as needed.
Assist in front desk related activities, as needed or when schedule allows, including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system and register/log for classes.
Introduce new members to the gym and PE@PF® program.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Protects member confidentiality according to the Health Insurance Portability and Accountability Act (HIPAA) and related state and federal laws.
Essential Physical Requirements
Must be able to engage in continuous action throughout the daily fitness trainer schedule. The fitness trainer will be expected to continually move and engage in bending, walking, standing and other physical movement, as well as remaining in a stationary position for frequent periods of time.
Must be able to communicate effectively orally and in writing.
Must be able to frequently and regularly lift and move up to 25lbs, with occasional moving and lifting of at least 75 pounds
Will occasionally encounter toxic cleaning chemicals which are used in accord with acceptable safe practices.
Qualifications and Skills
High School diploma/GED equivalent required.
Prior experience in personal or group training or a bachelor’s degree in exercise science is preferred.
Must be 18 years of age or older.
Current CPR Certification required; paid for by employer.
Must have current training certification from an organization (e.g., American Council on Exercise (ACE), the National Council on Strength & Fitness (NCSF), and the National Academy of Sports Medicine (NASM)) accredited by the National Commission for Certifying Agencies (NCCA).
A passion for fitness and health!
Upbeat and positive attitude.
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Familiarity with designing small group programs which utilize a variety of exercises and modalities, such as the following: stretching, upper body, lower body, core, circuit, cardio and TRX.
Must have basic software computer applications proficiency, including being able to utilize basic databases, metrics, scheduling, and email, and familiarity with Google Suite, DataTrak or similar software.
Salary and Benefits
Competitive starting wage of $13.50-15/hour with potential advancement after 6 months; plus $2 shift premium between the hours of 10pm-7am
Benefits:
401K program with excellent company match
Generous paid time off, PMLA, and short-term disability
Health, vision and dental benefits
Flexible pay options (On-demand pay and mobile Earned Wage Access)
Free Black Card gym membership
Online education, and potential enrollment in leadership and executive mentoring program
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability status, age, genetic information, protected veteran status, height, weight, marital status, or any other characteristic protected by law.
JP Management Services LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, JP Management Services LLC will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at kccampion@redmountaincompanies.com.
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.