Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Tanning Consultant/Member Services Representative

Planet Fitness - Midwest Management Group

Tanning Consultant/Member Services Representative

Wentzville, MO
Full Time
Paid
  • Responsibilities

    Job Summary

    The Tanning Consultant will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Assisting our customers and help ensure they receive a tanning experience specifically tailored to their individual needs by educating customers on the tanning process, the benefits of premium skin care products and the value of our other products and services. Must have previous experience in a tanning salon or tanning related sales.

    Essential Duties and Responsibilities

    Greet members, prospective members and guests, providing exceptional customer service.

    Handle front desk related activities including:

    Meets and greets each client while anticipating and satisfying their needs.

    Presents a neat, clean and tanned image while on the clock.

    Understands each lotion and up-sells to each client.

    Understands each tanning bed.

    Understands health and safety issues and can clearly convey information to clients.

    Ensures laundry, facility and equipment are kept clean and well maintained at all times.

    Follows bed cleaning schedule and procedures as requested.

    Upholds company's image in all employee, client and general public relations.

    Attends all mandatory Company meetings.

    Assists management to ensure safety and compliance with customer service standards.

    Must be friendly, energetic, and enthusiastic.

    Must be on time and prepared to work as scheduled.

    Customer service, data entry, and sales experience.

    Open availability.

    Passionate about tanning!

    Qualifications/Requirements

    Customer service background preferred.

    Tanning experience is expected.

    Basic computer proficiency.

    A passion for fitness and health.

    Upbeat and positive attitude!

    Punctuality and reliability is a must.

    Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

    Strong listener with the ability to empathize and problem solve.

    Demonstrate diplomacy in all interactions while using appropriate behavior and language.

    High School diploma/GED equivalent required.

    Must be 18 years of age or older.

    Must be CPR certified.

    Physical Demands

    Continual standing and walking during shift.

    Continual talking in person or on the phone during shift.

    Must be able to occassionally lift up to 50 lbs.

    Will occasionally encounter toxic chemicals during shift.