Overnight Team Member

Planet Fitness - OH Christie Group

Overnight Team Member

Delaware, OH
+6 locations
Newark, OH
Lancaster, OH
Marion, OH
Tiffin, OH
Lima, OH
Findlay, OH
Full Time
Paid
  • Responsibilities

    Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you?

    Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness!

    Role Summary

    The Overnight Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

    Essential Duties and Responsibilities

    Greet members, prospective members and guests, providing exceptional customer service.

    Handle all front desk related activities including:

    Answer phones in a friendly manner and assist callers with a variety of questions.

    Check members into the system.

    New member sign-up.

    Take prospective members on tours.

    Facilitate needed updates to member’s accounts.

    Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

    Assist in maintaining the neatness and cleanliness of the club.

    Close shift for that business day.

    Create a bank deposit for next day.

    Qualifications/Requirements

    Customer service background preferred.

    Basic computer proficiency.

    A passion for fitness and health.

    Upbeat and positive attitude!

    Punctuality and reliability is a must.

    Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

    Strong listener with the ability to empathize and problem solve.

    Demonstrate diplomacy in all interactions while using appropriate behavior and language.

    High School diploma/GED equivalent required.

    Must be 18 years of age or older.

    Team Member Benefits

    Free black card membership

    Access to company Audible account

    Mentorship

    Opportunities for advancement

    Ongoing leadership training

    Get paid to read books

    Full time employee health insurance

    Free staff lunch each month

    Personal Finance class

    Physical Demands

    Continual standing and walking during shift.

    Continual talking in person or on the phone during shift.

    Ability to work 3rd shift (overnights).

    Must be able to occassionally lift up to 50 lbs.

    Will occasionally encounter toxic chemicals during shift.

  • Locations
    Delaware, OH • Newark, OH • Lancaster, OH • Marion, OH • Tiffin, OH • Lima, OH • Findlay, OH