The Facilities Maintenance Analyst will be responsible for helping to create and implement the strategy for maintaining the brand standards of our clubs regarding maintenance and facilities. This position will manage the online program used for maintaining the facilities and equipment repairs and maintenance and offer guidance to the field to reduce down time through preventative maintenance planning and efficient resolutions. The Facilities Maintenance Analyst will work closely with the Regional Facilities Business Partners to determine best course of action on high cost issues.
The Facilities Maintenance Analyst will be involved in continuous education for the Facilities Team, specifically the Regional Facilities Business Partners and Brand Technicians, regarding equipment repair and maintenance, best practices, and processes that will continue to improve the member experience and the overall brand standards.
This position will comply with all applicable codes, regulations, governmental agency and Taymax directives related to building operations and work safety. The position will report directly to the Director of Facilities.
Essential Duties and Responsibilities:
Oversee club preventative maintenance of equipment on a weekly, quarterly, and annual basis depending on equipment needed.
Verify that ‘Brand Training’ is executed properly with all Facilities Maintenance Team Members to ensure the correct cleaning and maintenance processes are in place.
Review all equipment and repair facilities issues submitted into our facilities management software program.
Verify that the preventative maintenance on all strength and cardio equipment in the gym is completed in a timely manner based on the assigned schedule.
Review work order trends through the facilities management software program to find cost savings, improves processes and elevate vendor service.
Review and approve proposals from external vendors for work orders that exceed the amount previously submitted and approved.
Assist in the vendor review, onboarding, and replacement processes.
Communicate with Brand Technician Team, General Manager Team, and Regional Manager Team to clarify facilities and maintenance needs.
Obtain a complete understanding of the facilities management software program and train the Regional Facilities Business Partner Team on the software.
Review the preventative maintenance (HVAC, Fire and Life Safety, etc.) work orders for each club for confirmation of completion.
Communicate with property managers and landlords of the clubs to resolve tenant/landlord responsibility issues.
Establish reporting and forecasting to proactively manage maintenance requests and initiatives.
Other duties as assigned based on the business needs.
Qualifications/Requirements:
High School Diploma
1-3 years of Facilities Management experience is a plus
Valid driver’s license with an acceptable driving record is required
Knowledge of Service Channel or other app-based work order systems is a plus
A friendly approachable style
Ability to follow troubleshooting workflow in equipment manuals
Strong organization, communication, and prioritization skills with the ability to multi-task as needed
Self-motivated with solid decision-making skills
The travel time for this position is approximately 25%
Physical Demands
This position is required to talk in person or on the phone. Ability to continuously stand or walk, bend, squat and occasionally lift up to 50 pounds. This job is subject to a variety of physical conditions when in the club environment.
Work Environment
This job also operates in a professional office environment and uses standard office equipment, such as computers, phones, copiers, filing cabinets, fax machines.