Our Philosophy:We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater to bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call The Judgement Free Zone.

......Are you interested in being a part of our Judgement Free Zone?We are always looking for amazing people who are interested in fitness and have a passion for serving people -- capable of providing consistently excellent customer service (here, we like to refer to this type of customer service as +1 customer service or Raving Fans Service)!Are you right for Planet Fitness? Is Planet Fitness right for you? Test yourself with these questions:Are you a team player?Here at Planet Fitness we employ 12-15 people at any given time. Because we have a small team, we are often working closely with one another. We see this as a benefit because it creates a family-like environment. No matter what is going on in your week, your team members will be counting on you to be here 100% when your shift starts. We all depend on each other and support each other. You need to be respectful and patient, and you also need to pull your own weight.Are you willing to serve people with patience, kindness, & a smile?We are dedicated to providing excellent customer service or as we love to call it; Raving Fans or +1 customer service! We do our best to remember faces, names, what type of tanning, or massage people like. We always deliver our service with a smile, and speak politely! Our number one goal is to provide each person with excellent customer service that makes them want to continue coming back and maybe bringing a few new people along with them when they do! We love to make our customers "Raving Fans."Are you a self-starter?Because of our small team environment, we rely greatly on each other to take an equal portion of work in order to make sure our club is running smoothly and in sparkling condition at all times. We take pride in our reputation as one of the cleanest gyms in the area. Which means, we need to be self-motivated & create good habits of making sure our cleaning is done daily and thoroughly. If everyone upholds to this standard we should never fall short!Are you good at switching gears?Our club is always fluctuating in member & guest traffic. When the traffic slows, you will find yourself cleaning machines, restrooms, & the black card spa, as well as many other small tasks like stocking merchandise, folding t-shirts, and more. But as soon as someone walks in the door your focus has to switch 100% to providing excellent customer service, even if you are behind on other tasks.Are you comfortable enforcing rules?We are here to provide a comfortable &, most importantly, non-intimidating environment. In trying to create this environment, we do not allow grunting, dropping of weights, anyone judging one another, and other things that create that type of negative environment. In order to maintain consistency, our awesome staff members need to be willing to approach & confront anyone who is in violation; including people you know well such as regular members and staff members.

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.

Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.

Create bi-weekly updates consisting of a variety of exercises.

Meet class requirements based on club size and member traffic.

Assist in front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system.

New member sign-up.

Take prospective members on tours.

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications/Requirements

A passion for fitness and health!

Upbeat and positive attitude.

Punctuality and reliability is a must.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Strong listener with the ability to empathize and problem solve.

Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Current CPR Certification required.

Nationally Certified Training Certificate required.

High School diploma/GED equivalent required.

Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.

Continual talking in person or on the phone during shift.

Must be able to occasionally lift up to 50 lbs.

Will occasionally encounter toxic chemicals during shift.