Disclosure: salary range provided by job boards may not be a direct reflection of Planet Fitness’ compensation for this role.At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, and we’re grateful for the amazing Planet Fitness team that supports our 2,000+ clubs and millions of members every day.Our Planet Fitness team is comprised of dynamic, dedicated and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!For the past 25 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!The PF Headquarters IT team is searching for a Sr. Business Systems Project Manager.About the Role:The Technology Delivery team is looking for a creative and versatile Sr. Project Manager to support high-impact, cross-functional projects for the Planet Fitness Finance department, in addition to a variety of enterprise systems projects within the organization. In this role you will have the opportunity to drive transformation initiatives key to the Finance Operations team supporting Planet Fitness products and programs. You will work with a large range of stakeholders, manage multiple projects simultaneously, be required to navigate ambiguous challenges and partner effectively to manage multiple initiatives within challenging deadlines.

The ideal candidate is an influential technical leader with a knack for getting things done with minimal oversight/direction. You will interact regularly with members of our global and domestic finance teams as well as other functions in Planet Fitness such as Corporate Systems, Operations, and Digital Product Teams to deliver modern solutions. This is an exciting opportunity to use your experience to directly impact the success of the company through a program delivery centered on the successful and consistence project execution. In this role you will:

Coordinate with Finance team stakeholders to define requirements of each project, develop a project plan, and manage progress against key milestones across multiple workstreams.

Engage in early-stage discussions to help define projects for prioritization and to facilitate deeper project planning activities.

Provide thought leadership and direction on assigned program ensuring disciplined execution and continuous improvement of Program and Project Management practices.

Accountable for the success of critical, cross-department projects within a technical program within agreed budgets and timelines.

Understand and manage key components and deliverables within a project plan (e.g., process mapping and gap analysis, elements of system implementation and process improvements such as customer/supplier data conversions, testing, corporate compliance, etc.)

Create and ensure compliance with all relevant PM standards, documents, policies, and best practices.

Promote visibility to the technical program backlog and focus technical program team effort on strategic priorities.

Facilitate and own core development lifecycle routines (e.g., elaboration, grooming, standup, etc.)

Drive project communications and manage escalation of scope change requests for review.

Manage risks, budgets, and dependencies within projects and across departments and technical programs.

Act as the single point of contact for escalations to Senior Management in Planet Fitness, working closely with enterprise leadership to manage escalation messaging.

Build solid working relationships within and outside (vendors, franchises) the organization.

About You:

Bachelor’s degree, or equivalent work experience

5+ years of experience leading technical programs, including creation of roadmap schedules, business communications and cross-program coordination

5+ years of experience leading concurrent, complex, cross-department projects in a rapidly changing, fast-paced environment

Experience in using a range of portfolio, program and project management approaches including traditional and Agile (Lean, Scrum, and Kanban) methodologies

Experience in managing program budgets and reputational and business risks for the organization, IT, and the corporate entity

Experience working in a franchisor/franchisee company environment a plus

Demonstrated expertise in business requirements development, program and project management, issue resolution, risk mitigation, and communication

Possess an understanding of enterprise technology infrastructure, application development & maintenance, system integrations, service-oriented architecture applications, software testing, and network architecture

Demonstrated familiarity with financial systems landscapes (ERP, Consolidation Tools, Reporting, POS, etc.)

Proficiency in project support tools such as JIRA, Confluence, Mural/Miro/Lucidchart, or MS Office

PMP and/or CSM a plus

Strong interpersonal communication skills with experience in resolving challenging situations when managing people and projects

Possess strong oral and written communication skills to successfully partner with internal and external teams

Adaptable with a focus on disciplined execution to ensure quality of deliverables, adherence to standards and continuous improvement of people, process, and tools

Ability to garner trust among program/project team and stakeholders

Extremely detail-oriented, efficient, and organized with an excellent ability to establish priorities and objectives

Exhibit confidence, ease, and flexibility working in an extremely fast-paced, ever-changing, deadline-driven environment

More Reasons to Join Planet Fitness:

Hybrid work schedule

Early release Fridays

Volunteer days off

Competitive salaries and comprehensive benefits package

Employee Stock Purchase Program

Childcare allowance

Generous vacation/holiday pay

Free Black card and amazing exercise incentives

Onsite gym, complete with locker rooms and Black Card area

Café that serves delicious, healthy breakfast and lunch options

Company-sponsored social events