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Systems Engineer/Administrator

Planet Fitness World Headquarters

Systems Engineer/Administrator

Hampton, NH
Full Time
Paid
  • Responsibilities

    Planet Fitness World Headquarters is searching for a Systems Engineer/Administrator to join our team! In this role, you will be assisting in designing, implementing and supporting systems for Planet Fitness World Headquarters.

    You will work with with PF’s cloud, local VMware infrastructure, networking, and app/dev environments, providing support and implementing solutions in those areas.

    This position interfaces directly with internal customers, corporate clubs, franchisees, various departments, and external vendors to troubleshoot and resolve a wide variety of technical issues.

    Your Contributions:

    Collaborate closely with the Sr. Cloud Engineer and IT team to execute the IT vision.

    Assist with providing technical guidance and implementing cloud and dev/ops solutions that align with Planet Fitness’ goals and objectives; develop solutions focused on scale, reliability, availability, security, and ease of use.

    Play a role in building out and supporting an Azure environment which will house the companies ERP system.

    Have a thorough understanding of PF’s next gen. analytics and delivery platform currently under development on AWS.

    Play a role in PF dev/ops initiatives.

    Maintain a best-practice position on critical systems at headquarters and in cloud environments. Systems/environments include but are not limited to:

    AWS & Azure Environments

    Server and Virtualization

    Storage

    Microsoft Windows and Office 365 – Exchange, Outlook, etc.

    SharePoint

    Enterprise Networking (LAN/WAN/VPN/etc)

    Printing Infrastructure

    Security, anti-virus, anti-malware, patch management, and administration

    User Administration and Single Sign-On (SSO) solutions

    Telephony, conferencing, and collaboration tools

    Develop business case proposals and project plans that support the implementation of technical solutions.

    Maintain a secure environment consistent with company policies, and drive improvements to achieve best-in-class security posture.

    Perform troubleshooting as required; leads problem-solving efforts, root-cause analysis, and post-mortem analysis to drive process improvements.

    Create and manage IT department documentation.

    Coordinate with vendors to drive project success and provide critical thinking and troubleshooting on production issues.

    Deliver committed projects within agreed budgets and timelines.

    Responsible for building solid working relationships within and outside (vendors, franchises) the organization.

    Qualifications/Skills:

    Bachelor's degree in CIS, Engineering, or related field and/or combination of directly related work experience commensurate to 1-3 years’ experience in deploying and managing environments including:

    Knowledge of Microsoft solutions (OS, Server, DB, Office, etc.)

    Knowledge of domain administration and group policy administration

    Knowledge of AWS and Azure platforms

    Experience with VMware and VMware backup solutions

    Working knowledge of networking solutions

    Strong critical thinking and troubleshooting skills.

    Superior communication and customer service skills; ability to write clear and concise technical documentation.

    Ability to balance multiple priorities in a dynamic, fast-paced environment

    Function well in a collaborative team environment.

    Ability to garner trust among project team and stakeholders.

    Ability to work off-hours and provide on-call support as needed

    Experience working on Cisco networking equipment and unified communications. (desired)

    Experience working in a retail businesses. (desired)

    Experience working in franchised businesses. (desired)

    Why you should join Planet Fitness!

    Contribute to changing people’s lives every day by helping us create a healthier Planet!

    Competitive salaries and comprehensive benefits package

    Employee Stock Purchase Program

    Childcare allowance

    Generous vacation/holiday pay

    Volunteer days off

    Onsite gym complete with locker rooms and Black Card area

    Free Black card and exercise incentives

    Cafe' that serves delicious, healthy breakfast and lunch options

    Company sponsored social events