Role: Platform Support Engineer

Location: Columbia, SC/Remote

Responsibilities:

Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting.

Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems.

Perform patch management, system updates, and vulnerability remediation.

Monitor system and application health, ensuring performance and uptime SLAs.

Maintain system documentation and operational procedures for OutSystems and Windows platforms.

Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes.

Automate operational tasks using PowerShell or other scripting tools.

Participate in an on-call support rotation for production support activities.

Required Skills:

4–6 years of experience administering OutSystems (on-prem or cloud-hosted).

Strong knowledge of Windows Server administration.

Experience with patching, event log analysis, and system health monitoring.

Familiarity with CI/CD pipelines for low-code platforms.

Basic knowledge of cloud infrastructure (Azure/AWS).

This is a remote position.