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Finance Admin/Customer Service

Platinum Chevrolet

Finance Admin/Customer Service

Santa Rosa, CA
Full Time
Paid
  • Responsibilities

    Job Description

    $20-23/hr + Bonuses

    4 days/week (Friday – Monday)

    Experience in Banking, Auto Finance/Business Office, Accounting is Required

     

    At Platinum Chevrolet we are redifining the Customer Purchase Experience.  Offering more at home test drives and purchase services than ever before, we are looking for a motivated self-starter for our brand new role in the Automotive field.  This is NOT your typical F&I position- if that is what you are looking for- this is not it.  We are taking the "pressure" off of the sales process in Finance and our new Finance Administrator will prepare documents and explain all of the forms without the typical high pressure sales tactics customers typically experience.  We want to turn that experience into a friendly, informative conversation where customers can feel at ease and choose the right options for their needs. 

    Due to the complexity of the forms and responsibilities required of this position we are requiring experience in banking, finance or accounting.

     

    PRIMARY JOB RESPONSIBILITIES:

    Handle printing and processing of customer sale documentation and DMV forms for vehicle purchase

    Explain and complete sale documents with customers to ensure compliance while also presenting addition protection purchase options in a conversational environment

    Properly collate and package completed deals for office and bank purposes

    Coordinate and follow-up with banks to ensure expedited deal funding

    Follow-up with customers to ensure satisfaction as well and procure any necessary documentation for banks after the sale for prompt funding

    Scan sale documents into the scanning software

    Submit Delivery reports to vehicle manufacturer ensuring exact and proper submission to ensure prompt payment is received

     

    ATTENTION TO DETAIL IS A MUST

    SERVICE WITH A SMILE AND AN ATTITUDE OF GRATITUDE ARE A MUST