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Entry Level Customer Service

Platinum Elite

Entry Level Customer Service

Salem, NH
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking Entry Level Customer Service members to join our team! If selected you will be responsible for helping customers by providing product and service information as well as resolving technical issues. RESPONSIBILITIES:

    • Develop and maintain a knowledge base of the evolving products and services
    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions

    ​QUALIFICATIONS:

    • Ability to build rapport with clients
    • Positive and professional demeanor
    • Ability to prioritize and multitask
    • Excellent written and verbal communication skills
    • Previous experience in customer service, sales, or other related fields helps!

    Company Description

    Distribution Company (office and store, not warehouse)