Job Description

JOB DESCRIPTION The Infrastructure Manager provides architectural guidance and hands-on management of corporate and enterprise-wide IT infrastructure.

• Provide hands-on support to users of technology with a focus on delivering superb customer service; troubleshoot hardware, software, network, mobile device, peripherals, and teleconferencing equipment issues for both premise and cloud-based systems.
• Build, deploy, monitor, and manage virtual servers, data storage systems, networks, Office 365 / Active Directory systems, cybersecurity tools, and disaster recovery / business continuity plans; document SOPs and drive consistent standards throughout the company's portfolio, ensuring compliance with government and industry regulations, such as PCI and CCPA.

QUALIFICATIONS

• College degree in a related field or relevant certifications, such as Cisco and VMWare.
• Hands-on expertise in user support, VMWare server virtualization, fiber-channel or iSCSI SANS, Cisco network engineering, and scripting with PowerShell, SQL, and / or other technologies.
• Solid verbal and written skills, appropriate for a customer-facing role with senior leadership; experienced at documenting and explaining system diagrams, preferably with Visio.
• Attention to detail; ability to prioritize, track, and manage resolve multiple concurrent projects and support requests in a time-efficient manner.

Company Description

Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses.