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Technical Writer / Policy Creator 21

Platinum Resource Group

Technical Writer / Policy Creator 21

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    Job Description

    WRITER NEEDED TO ASSIST OUR FAST-GROWING FINANCIAL SERVICES CLIENT IN COSTA MESA. WILL OBSERVE CURRENT PROCEDURES AND CREATE NEW PROCEDURES AND DOCUMENTATION FOR OPERATIONS OF THE COMPANY.   SIX SIGMA AND/OR PAYMENT PROCESSING EXPERIENCE A HUGE PLUS! RESPONSIBILITIES:

    • Professionally design high-quality documents that are clear, concise and accurate.
    • Analyze, research and develop policy and procedure documents.
    • Revise and update procedures regularly to ensure the most up to date procedures are readily available and subject matter remains accurate.
    • Observe representatives to learn appropriate subject matter.
    • Communicate effectively with all organizational employees to ensure accuracy and complete the approval process.
    • Create job aids and desk reference material to assist in training, accuracy and efficiency.
    • Utilize creative thinking to suggest process streamlining or improvements.

      QUALIFICATIONS:

    • Detail oriented and committed to the highest quality.
    • Self-Starter with positive Can-Do attitude.
    • Works well under pressure and relishes the responsibility that comes with the job.
    • Problem solving and analysis.
    • Communication proficiency.
    • An open-minded individual that embraces change and innovation.
    • Adept at delivering high-quality documentation in a fast-paced, deadline-driven environment.
    • Exceptionally effective oral and written communication skills.
    • Knowledge of grammatical structure and content; including the meaning and spelling of words, rules of composition, and grammar.
    • Highly proficient in time management, planning and prioritization; ability to manage changing priorities.
    • Self-motivated and enthusiastic, with strong interpersonal skills.
    • Ability to work independently and with minimal supervision.

    Company Description

    Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses.