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Customer Service Specialist - 20

Platinum Resource Group

Customer Service Specialist - 20

Aliso Viejo, CA
Full Time
Paid
  • Responsibilities

    Job Description

    CUSTOMER SERVICE / BUSINESS SERVICE SPECIALIST - I This position is onsite in the office Monday to Friday where masks are required and social distancing is being practiced.

    • Seeking Customer Service or Administrative Assistant experience.
    • Must be comfortable working on the computer, looking up and entering information, and responding to customers via email.
    • Responsible for mailing documents to external customers and to internal colleagues who support the business.

    Location: Aliso Viejo, CA JOB DESCRIPTION

    • Respond to all types of types of incoming questions ensuring that these requests are completed accurately.
    • Be able to meet department standards for productivity, quality, timelines and customer service.
    • Documentation must be thorough and accurate.
    • Have strong both written and verbal communication skills in order to deal with a variety of peoples, preferable in the financial services profession.

    QUALIFICATIONS

    • Must have:
      • Outlook.
      • Basic desktop skills.
      • Strong communication skills in both written and verbal forms.
      • Organization and time management skills.
    • Nice to have:
      • Insurance Background
      • Customer service

     

    Company Description

    Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses.