Job Description

JOB DESCRIPTION

PLATINUM TEAM MARKETING INC. IS HIRING FOR CUSTOMER SERVICE REPRESENTATIVES TO START ASAP!

WE AIM TO PROVIDE A UNIQUE, ENTHUSIASTIC AND POSITIVE APPROACH TO INCREASE YOUR CUSTOMER SATISFACTION, WHILE NOT ONLY LEAVING THEM WITH A LASTING, POSITIVE EXPERIENCE, NOT ONLY FOR US, BUT ALSO OUR CLIENTS PRODUCTS AND PROGRAMS.

LOCATION & HOURS: ROUND ROCK, TX / FULL-TIME PREFERRED

JOB DESCRIPTION

WHAT IS PLATINUM TEAM MARKETING INC. KNOWN FOR? OUR OUTSTANDING TEAM CULTURE. HERE, NO TWO DAYS WILL EVER BE THE SAME AS WE PROVIDE AN EXCITING DAY-TO-DAY THAT KEEPS OUR EMPLOYEES CONSTANTLY LEARNING AND ON THEIR TOES. AS THE CUSTOMER SERVICE REPRESENTATIVE, THIS INDIVIDUAL IS RESPONSIBLE FOR PROVIDING COURTEOUS SERVICE AND SUPPORT FOR ALL KEY CLIENTS. THIS INCLUDES ANSWERING INQUIRIES, BRINGING IN NEW ACQUISITIONS, AND ASSISTING WITH GROWING OUR PARTNERED BRANDS.

QUALIFICATIONS:

• POSSESS EXCELLENT ORGANIZATION SKILLS

• CAN COMPLETE TASKS IN A FAST-PACED SETTING

• ABILITY TO MULTITASK EFFECTIVELY

• STRONG COMMUNICATION SKILLS (BOTH WRITTEN AND VERBAL)

• PRIOR CUSTOMER SERVICE OR RETAIL EXPERIENCE IS PREFERRED, BUT NOT REQUIRED

JOB REQUIREMENTS

DAY-TO-DAY TASKS:

• PROVIDE COURTEOUS AND KNOWLEDGEABLE SERVICE TO CONSUMERS

• IDENTIFY CONSUMERS NEEDS/WANTS IN A REGION

• BUILD RELATIONSHIPS WITH NEW CONSUMERS

• CAN PROVIDE GENERAL SUPPORT FOR ALL ISSUES AND INQUIRIES

• DEPICT WEEKLY DATA IN A REPORT

• ASSIST WITH TRAINING OF FELLOW TEAM MEMBERS

• COMPLETE OTHER TASKS AS NEEDED

THIS ROLE IS ACCOMPANIED BY PAID TRAINING TO GIVE OUR EMPLOYEES ALL THE TOOLS THEY NEED TO BE SUCCESSFUL IN THEIR ROLE. IF YOU ENJOY WORKING WITH OTHERS, AN OUTSTANDING TEAM ENVIRONMENT, AND ARE LOOKING FOR AN EXCITING CAREER- PLATINUM TEAM MARKETING INC. IS JUST THE COMPANY FOR YOU!

APPLICATION PROCESS:

SEND IN YOUR UPDATED RESUME TO BE CONSIDERED FOR THIS EXCITING CAREER OPPORTUNITY! ALL INTERVIEWS WILL TAKE PLACE IN-PERSON IN OUR HOME OFFICE, LOCATED IN ROUND ROCK, TX.

WE WISH YOU GOOD LUCK IN YOUR APPLICATION

Company Description

Platinum Team Marketing is a leading marketing and sales company within the Round Rock area. Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales, promotions, and advertising for their brands